---
description: Side-by-side comparison of Dynamics 365 vs Symphony. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dynamics 365 vs Symphony Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [General Ledger Software](/directory/32520/general-ledger/software) > [Dynamics 365 \<span\>vs\</span\> Symphony](https://www.capterra.co.uk/compare/157279/204569/dynamics-365/vs/symphony)

# Compare Dynamics 365 vs Symphony

Canonical: https://www.capterra.co.uk/compare/157279/204569/dynamics-365/vs/symphony

> Detailed comparison between Dynamics 365 and Symphony. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dynamics 365 | Symphony |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 5811 | 1 |
| **Starting Price** | US$50.00 | US$1,000.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Knowledge Base |
| **Training** | Documentation | In Person, Live Online, Documentation |

## Best for

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

### Symphony

Any Communication Service Provider/Enabler, Reseller, Agent of any size that is looking for a unified platform the encompasses the entire customer life cycle.

## Key features

### Dynamics 365

- CRM
- Contact Database
- Data Visualisation
- Document Storage
- Email Management
- Email Marketing
- Inventory Management
- Invoice Creation
- Lead Generation
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Multi-Currency
- Online Invoicing
- Reporting/Analytics
- Sales Pipeline Management
- Task Management
- Time & Expense Tracking
- Workflow Management

### Symphony

- CRM
- Contact Database
- Data Visualisation
- Document Storage
- Email Management
- Email Marketing
- Inventory Management
- Invoice Creation
- Lead Generation
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Multi-Currency
- Online Invoicing
- Reporting/Analytics
- Sales Pipeline Management
- Task Management
- Time & Expense Tracking
- Workflow Management

## Links

- [View Dynamics 365 Profile](https://www.capterra.co.uk/software/157279/dynamics-365)
- [View Symphony Profile](https://www.capterra.co.uk/software/204569/symphony)
- [View Original Comparison](https://www.capterra.co.uk/compare/157279/204569/dynamics-365/vs/symphony)

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