---
description: Side-by-side comparison of Pega CRM vs Salesforce Sales Cloud. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pega CRM vs Salesforce Sales Cloud Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Pega CRM \<span\>vs\</span\> Salesforce Sales Cloud](https://www.capterra.co.uk/compare/157/61368/pega-crm/vs/salesforce)

# Compare Pega CRM vs Salesforce Sales Cloud

Canonical: https://www.capterra.co.uk/compare/157/61368/pega-crm/vs/salesforce

> Detailed comparison between Pega CRM and Salesforce Sales Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Pega CRM | Salesforce Sales Cloud |
| **Overall rating** | 3.9/5 | 4.4/5 |
| **Total Reviews** | 13 | 18785 |
| **Starting Price** | US$90.00 | £20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Pega CRM

Enterprise businesses across a variety of industries.

### Salesforce Sales Cloud

Salesforce can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

## Key features

### Pega CRM

- CRM
- Contact Management
- Customer Database
- Email Management
- Email Marketing
- For Insurance Industry
- Internal Chat Integration
- Knowledge Base Management
- Lead Management
- Live Chat
- Mobile Access
- Monitoring
- Real-Time Reporting
- Referral Tracking
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Support Ticket Management
- Territory Management
- Workflow Management

### Salesforce Sales Cloud

- CRM
- Contact Management
- Customer Database
- Email Management
- Email Marketing
- For Insurance Industry
- Internal Chat Integration
- Knowledge Base Management
- Lead Management
- Live Chat
- Mobile Access
- Monitoring
- Real-Time Reporting
- Referral Tracking
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Support Ticket Management
- Territory Management
- Workflow Management

## Links

- [View Pega CRM Profile](https://www.capterra.co.uk/software/157/pega-crm)
- [View Salesforce Sales Cloud Profile](https://www.capterra.co.uk/software/61368/salesforce)
- [View Original Comparison](https://www.capterra.co.uk/compare/157/61368/pega-crm/vs/salesforce)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Pega CRM vs Salesforce Sales Cloud Comparison - Capterra UK 2026","description":"Side-by-side comparison of Pega CRM vs Salesforce Sales Cloud. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/157/61368/pega-crm/vs/salesforce","about":[{"@id":"https://www.capterra.co.uk/software/157/pega-crm#software"},{"@id":"https://www.capterra.co.uk/software/61368/salesforce#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/157/61368/pega-crm/vs/salesforce#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/157/61368/pega-crm/vs/salesforce#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB"},{"name":"Pega CRM","description":"Pegasystems offers a transformational approach to CRM with products that help you build strong, long-lasting and profitable relationships with your customers. Pega's Customer Process Manager (CPM) is built on our core BPM capabilities, and is also available with industry-specific models, processes and interfaces for financial services, healthcare, and insurance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/04f7a921-6f8d-4597-a1ca-72285459b27b.png","url":"https://www.capterra.co.uk/software/157/pega-crm","@id":"https://www.capterra.co.uk/software/157/pega-crm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.9,"bestRating":5,"ratingCount":13},"offers":{"price":"90","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"name":"Salesforce Sales Cloud","description":"Salesforce Sales Cloud is a robust sales platform that streamlines processes, boosts productivity, and drives revenue growth. This AI-powered CRM integrates human sales efforts with intelligent agents to speed up the sales cycle. It offers visibility into the sales pipeline, providing insights for faster prospecting and opportunity management. Automation features reduce manual tasks, allowing sales reps to focus on high-value activities and close deals more quickly. A key feature is its ability to unify data from various sources, creating a comprehensive customer view. With Salesforce's AI, the platform offers smarter insights and recommendations, helping sales teams sell more effectively. Integrating with other Salesforce solutions like Revenue Cloud, Sales Cloud forms a connected revenue ecosystem. Its intuitive interface simplifies the tech stack, enhances productivity, and supports growth, offering tools for automating CRM updates and optimizing forecasts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/730292f7-ee03-4275-80b0-08b59e8d9bd0.png","url":"https://www.capterra.co.uk/software/61368/salesforce","@id":"https://www.capterra.co.uk/software/61368/salesforce#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":18785},"offers":{"price":"20","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/compare/157/61368/pega-crm/vs/salesforce#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"Pega CRM vs Salesforce Sales Cloud","position":3,"item":"https://www.capterra.co.uk/compare/157/61368/pega-crm/vs/salesforce","@type":"ListItem"}]}]}
</script>