---
description: Side-by-side comparison of Klaviyo vs SMS-iT. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Klaviyo vs SMS-iT Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [Klaviyo \<span\>vs\</span\> SMS-iT](https://www.capterra.co.uk/compare/156699/1024159/klaviyo/vs/sms-it)

# Compare Klaviyo vs SMS-iT

Canonical: https://www.capterra.co.uk/compare/156699/1024159/klaviyo/vs/sms-it

> Detailed comparison between Klaviyo and SMS-iT. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Klaviyo | SMS-iT |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 524 | 26 |
| **Starting Price** | US$20.00 | US$299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Klaviyo

Klaviyo serves B2C businesses of all sizes with 400+ native integrations, including Shopify, WooCommerce, Magento, Salesforce Commerce Cloud, Square Online, Mindbody, and more.

### SMS-iT

Small to Medium Enterprises,&#10;Marketing Agencies,&#10;E-commerce Platforms,&#10;Financial Institutions,&#10;Healthcare,&#10;Educational Institutions,&#10;Event Management,&#10;Nonprofit,&#10;Hospitality,&#10;Real Estate Agencies,

## Key features

### Klaviyo

- API
- Campaign Planning
- Campaign Scheduling
- Customisable Templates
- Dynamic Content
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Scheduled Messaging
- Segmentation
- Shortcodes
- Social Marketing
- Subscriber Management
- Web Forms
- Website Visitor Tracking

### SMS-iT

- API
- Campaign Planning
- Campaign Scheduling
- Customisable Templates
- Dynamic Content
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Scheduled Messaging
- Segmentation
- Shortcodes
- Social Marketing
- Subscriber Management
- Web Forms
- Website Visitor Tracking

## Links

- [View Klaviyo Profile](https://www.capterra.co.uk/software/156699/klaviyo)
- [View SMS-iT Profile](https://www.capterra.co.uk/software/1024159/sms-it)
- [View Original Comparison](https://www.capterra.co.uk/compare/156699/1024159/klaviyo/vs/sms-it)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Klaviyo vs SMS-iT Comparison - Capterra UK 2026","description":"Side-by-side comparison of Klaviyo vs SMS-iT. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/156699/1024159/klaviyo/vs/sms-it","about":[{"@id":"https://www.capterra.co.uk/software/156699/klaviyo#software"},{"@id":"https://www.capterra.co.uk/software/1024159/sms-it#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/156699/1024159/klaviyo/vs/sms-it#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/156699/1024159/klaviyo/vs/sms-it#webpage","isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Klaviyo","description":"Klaviyo is the all-in-one platform purpose-built to help B2C businesses grow, combining marketing, analytics, and service in one intuitive solution.\n\nPowered by unified data and built-in AI, Klaviyo makes it easy to scale marketing automation and personalization across email, SMS/RCS, WhatsApp, push, and ads. With 400+ native integrations, 100+ prebuilt templates and flows, and unlockable analytics like RFM and funnel reporting, Klaviyo helps you move faster, simplify operations, and build stronger customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/32d811a8-4d77-4e6f-87a5-a083acbd35ac.webp","url":"https://www.capterra.co.uk/software/156699/klaviyo","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/156699/klaviyo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":524},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"SMS-iT","description":"SMS-iT is a semi-sentient communication-focused CRM for sales and marketing. \n\nIt is an all-in-one system designed for infinite growth, providing a comprehensive suite of tools for lead acquisition, client nurturing, sales management, and client retention. It offers over 50 sales and marketing tools, including built-in artificial intelligence, unlimited calling and texting, smart inbox with messaging channels, funnel and site builder, social media planner, appointment booking system, and more.\n\nAdditionally, SMS-iT CRM stands out with features like SIM card integration, advanced AI capabilities for messaging and marketing, an ecosystem of 30 SMS gateways, and blockchain and IoT capabilities. It is tailored to help businesses scale faster and save costs on their monthly software expenses.\n\nSMS-iT is semi-sentient because it can understand and interpret text inputs, make contextually relevant suggestions or responses, and learn from user interactions to improve future interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7d4f03f2-a626-4a74-b38f-e978c299caf8.png","url":"https://www.capterra.co.uk/software/1024159/sms-it","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1024159/sms-it#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":26},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Email Marketing Software","position":2,"item":"/directory/30013/email-marketing/software","@type":"ListItem"},{"name":"Klaviyo vs SMS-iT","position":3,"item":"https://www.capterra.co.uk/compare/156699/1024159/klaviyo/vs/sms-it","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/156699/1024159/klaviyo/vs/sms-it#breadcrumblist"}]}
</script>