---
description: Side-by-side comparison of Agent.ai vs Tiledesk. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: Agent.ai vs Tiledesk Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Agent.ai \<span\>vs\</span\> Tiledesk](https://www.capterra.co.uk/compare/156437/187541/agent-ai/vs/tiledesk)

# Compare Agent.ai vs Tiledesk

Canonical: https://www.capterra.co.uk/compare/156437/187541/agent-ai/vs/tiledesk

> Detailed comparison between Agent.ai and Tiledesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Agent.ai | Tiledesk |
| **Overall rating** | - | 4.6/5 |
| **Total Reviews** | 0 | 154 |
| **Starting Price** | - | €49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Agent.ai

Agent.ai platform is designed to help any size business or mobile app stay more connected with their customers, offering AI and chat-based customer service in any channel (web, app, messenger, social)

### Tiledesk

Enterprises and mid-market teams that need AI Agents for customer support, sales engagement, and internal operations, with multichannel deployment and strong admin controls.

## Key features

### Agent.ai

- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- CRM
- Chat/Messaging
- Customer Database
- Dashboard
- For Sales Teams/Organizations
- Help Desk Management
- Knowledge Base Management
- Live Chat
- Machine Learning
- Multi-Channel Communication
- Natural Language Processing
- Performance Metrics
- Process/Workflow Automation
- Queue Management
- Search/Filter
- Support Ticket Management
- Surveys & Feedback

### Tiledesk

- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- CRM
- Chat/Messaging
- Customer Database
- Dashboard
- For Sales Teams/Organizations
- Help Desk Management
- Knowledge Base Management
- Live Chat
- Machine Learning
- Multi-Channel Communication
- Natural Language Processing
- Performance Metrics
- Process/Workflow Automation
- Queue Management
- Search/Filter
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Agent.ai Profile](https://www.capterra.co.uk/software/156437/agent-ai)
- [View Tiledesk Profile](https://www.capterra.co.uk/software/187541/tiledesk)
- [View Original Comparison](https://www.capterra.co.uk/compare/156437/187541/agent-ai/vs/tiledesk)

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