---
description: Side-by-side comparison of Zoho CRM vs TimelinesAI. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoho CRM vs TimelinesAI Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Zoho CRM \<span\>vs\</span\> TimelinesAI](https://www.capterra.co.uk/compare/155928/211597/zoho-crm/vs/timelinesai)

# Compare Zoho CRM vs TimelinesAI

Canonical: https://www.capterra.co.uk/compare/155928/211597/zoho-crm/vs/timelinesai

> Detailed comparison between Zoho CRM and TimelinesAI. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho CRM | TimelinesAI |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 6964 | 116 |
| **Starting Price** | £10.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

### TimelinesAI

Sales, customer success, and support teams at SMB and mid-market companies; agencies and services businesses using individual WhatsApp numbers who need CRM syncing, shared-inbox collaboration, automat

## Key features

### Zoho CRM

- API
- CRM
- Channel Management
- Chat/Messaging
- Collaboration Tools
- Contact Management
- Customisable Templates
- Deal Management
- Interaction Tracking
- Lead Management
- Multi-Channel Communication
- Pipeline Reports
- Reminders
- Reporting & Statistics
- Sales Activity Management
- Scheduling
- Segmentation
- Third-Party Integrations
- Website Visitor Tracking
- Workflow Management

### TimelinesAI

- API
- CRM
- Chat/Messaging
- Collaboration Tools
- Contact Management
- Interaction Tracking
- Lead Management
- Multi-Channel Communication
- Reminders
- Reporting & Statistics
- Segmentation
- Third-Party Integrations
- Workflow Management

## Links

- [View Zoho CRM Profile](https://www.capterra.co.uk/software/155928/zoho-crm)
- [View TimelinesAI Profile](https://www.capterra.co.uk/software/211597/timelinesai)
- [View Original Comparison](https://www.capterra.co.uk/compare/155928/211597/zoho-crm/vs/timelinesai)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zoho CRM vs TimelinesAI Comparison - Capterra UK 2026","description":"Side-by-side comparison of Zoho CRM vs TimelinesAI. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/155928/211597/zoho-crm/vs/timelinesai","about":[{"@id":"https://www.capterra.co.uk/software/155928/zoho-crm#software"},{"@id":"https://www.capterra.co.uk/software/211597/timelinesai#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/155928/211597/zoho-crm/vs/timelinesai#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/155928/211597/zoho-crm/vs/timelinesai#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Zoho CRM","description":"Zoho CRM empowers small to large-sized organisations with a complete customer relationship lifecycle management solution for managing organisation-wide Sales, Marketing, Customer Support &amp; Service and Inventory Management in a single business system.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d4a3f485-14ae-4f08-b59c-974d59dfb02b.jpeg","url":"https://www.capterra.co.uk/software/155928/zoho-crm","@id":"https://www.capterra.co.uk/software/155928/zoho-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":6964},"offers":{"price":"10","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"TimelinesAI","description":"What it does: TimelinesAI unifies WhatsApp across multiple individual numbers, consolidating every conversation, file, and contact into a single shared workspace. It connects to Pipedrive, HubSpot, Zoho, Salesforce, Close, and monday.com, so messages and media sync to the correct records in real-time. No-code automation, mass and bulk-reply campaigns, a Chrome-based CRM view, and AI summaries and auto-responses help teams work in one flow.\n\nWhy it matters: Your sales, success, and support teams answer faster with full context, fewer tabs, and consistent routing. Managers get accountability, analytics, and clean CRM data. Extend processes with API, webhooks, Zapier, and Make, and keep performance measurable with reporting and dashboards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7250dadb-97d1-4f16-b408-41c69be19bf2.png","url":"https://www.capterra.co.uk/software/211597/timelinesai","@id":"https://www.capterra.co.uk/software/211597/timelinesai#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":116},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/compare/155928/211597/zoho-crm/vs/timelinesai#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Zoho CRM vs TimelinesAI","position":3,"item":"https://www.capterra.co.uk/compare/155928/211597/zoho-crm/vs/timelinesai","@type":"ListItem"}]}]}
</script>