---
description: Side-by-side comparison of Zoho CRM vs Zoho CRM Plus. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: Zoho CRM vs Zoho CRM Plus Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [Zoho CRM \<span\>vs\</span\> Zoho CRM Plus](https://www.capterra.co.uk/compare/155928/182207/zoho-crm/vs/zoho-crmplus)

# Compare Zoho CRM vs Zoho CRM Plus

Canonical: https://www.capterra.co.uk/compare/155928/182207/zoho-crm/vs/zoho-crmplus

> Detailed comparison between Zoho CRM and Zoho CRM Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Zoho CRM Plus |
| **Overall rating** | 4.3/5 | 4.4/5 |
| **Total Reviews** | 6964 | 71 |
| **Starting Price** | £10.00 | US$45.65 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

### Zoho CRM Plus

Small and Medium businesses, Mid-sized businesses, and Enterprise level businesses.

## Key features

### Zoho CRM

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Reporting
- Referral Tracking
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### Zoho CRM Plus

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Reporting
- Referral Tracking
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Zoho CRM Profile](https://www.capterra.co.uk/software/155928/zoho-crm)
- [View Zoho CRM Plus Profile](https://www.capterra.co.uk/software/182207/zoho-crmplus)
- [View Original Comparison](https://www.capterra.co.uk/compare/155928/182207/zoho-crm/vs/zoho-crmplus)

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