---
description: Side-by-side comparison of Zoho CRM vs SmartReach.io. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoho CRM vs SmartReach.io Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Zoho CRM \<span\>vs\</span\> SmartReach.io](https://www.capterra.co.uk/compare/155928/170540/zoho-crm/vs/smartreach-io)

# Compare Zoho CRM vs SmartReach.io

Canonical: https://www.capterra.co.uk/compare/155928/170540/zoho-crm/vs/smartreach-io

> Detailed comparison between Zoho CRM and SmartReach.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho CRM | SmartReach.io |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 6964 | 27 |
| **Starting Price** | £10.00 | US$24.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

### SmartReach.io

Sales teams, Inside Sales, Recruitments, Promotions, Link Building, PR, Event Bookings, Partnerships etc.&#10;B2B companies, Marketing \&amp; Lead Generation Agencies, SAAS providers, mainly from US \&amp; Europe

## Key features

### Zoho CRM

- A/B Testing
- API
- Activity Dashboard
- CRM
- Campaign Management
- Contact Management
- Content Management
- Drip Campaigns
- Email Management
- Email Tracking
- For Sales Teams/Organizations
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Generation
- Lead Qualification
- Reporting & Statistics
- Template Management
- Third-Party Integrations
- Workflow Management

### SmartReach.io

- A/B Testing
- API
- Activity Dashboard
- CRM
- Campaign Management
- Contact Management
- Content Management
- Drip Campaigns
- Email Management
- Email Tracking
- For Sales Teams/Organizations
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Generation
- Lead Qualification
- Reporting & Statistics
- Template Management
- Third-Party Integrations
- Workflow Management

## Links

- [View Zoho CRM Profile](https://www.capterra.co.uk/software/155928/zoho-crm)
- [View SmartReach.io Profile](https://www.capterra.co.uk/software/170540/smartreach-io)
- [View Original Comparison](https://www.capterra.co.uk/compare/155928/170540/zoho-crm/vs/smartreach-io)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zoho CRM vs SmartReach.io Comparison - Capterra UK 2026","description":"Side-by-side comparison of Zoho CRM vs SmartReach.io. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/155928/170540/zoho-crm/vs/smartreach-io","about":[{"@id":"https://www.capterra.co.uk/software/155928/zoho-crm#software"},{"@id":"https://www.capterra.co.uk/software/170540/smartreach-io#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/155928/170540/zoho-crm/vs/smartreach-io#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/155928/170540/zoho-crm/vs/smartreach-io#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Zoho CRM","description":"Zoho CRM empowers small to large-sized organisations with a complete customer relationship lifecycle management solution for managing organisation-wide Sales, Marketing, Customer Support &amp; Service and Inventory Management in a single business system.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d4a3f485-14ae-4f08-b59c-974d59dfb02b.jpeg","url":"https://www.capterra.co.uk/software/155928/zoho-crm","@id":"https://www.capterra.co.uk/software/155928/zoho-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":6964},"offers":{"price":"10","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"SmartReach.io","description":"SmartReach.io is a sales automation platform (cold email software) to hit revenue goals and grow business. It automates cold outreach, personalizes messages with AI recommend, and tracks results using an advanced scheduler and powerful apis &amp; integrations.\n\nPay-as-you-go Pricing\nSmartReach.io charges based on the number of prospects you contact, the channels you use, and the level of automation you need. You only pay for what you us\n\nIt's a platform which provides software as a service, not an agency. \n\nSmartReach.io helps you generate qualified leads, book meetings, and close deals. It automates outreach across email, LinkedIn, WhatsApp, SMS, and calls, helping you reach more prospects and generate more leads.\n\nUnlimited Email Sending (Within Limits)\nIt understands email sending limits set by email providers.  Hence allows you to connect and send from multiple email accounts, reducing the volume sent from each one. This lets you send more emails while staying compliant.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/be9be599-bd14-4595-9e9b-a01b94cf58c9.jpeg","url":"https://www.capterra.co.uk/software/170540/smartreach-io","@id":"https://www.capterra.co.uk/software/170540/smartreach-io#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":27},"offers":{"price":"24","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android"},{"@id":"https://www.capterra.co.uk/compare/155928/170540/zoho-crm/vs/smartreach-io#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Zoho CRM vs SmartReach.io","position":3,"item":"https://www.capterra.co.uk/compare/155928/170540/zoho-crm/vs/smartreach-io","@type":"ListItem"}]}]}
</script>
