---
description: Side-by-side comparison of Zoho CRM vs Real Time Feedback. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: Zoho CRM vs Real Time Feedback Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Zoho CRM \<span\>vs\</span\> Real Time Feedback](https://www.capterra.co.uk/compare/155928/1027265/zoho-crm/vs/feedback)

# Compare Zoho CRM vs Real Time Feedback

Canonical: https://www.capterra.co.uk/compare/155928/1027265/zoho-crm/vs/feedback

> Detailed comparison between Zoho CRM and Real Time Feedback. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Real Time Feedback |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 6964 | 25 |
| **Starting Price** | £10.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

### Real Time Feedback

Real Time Feedback is ideal for businesses that want to carefully manage their customer engagement. &#10;&#10;Restaurants, big-box retailers, stadiums, and anywhere that prioritizes the customer experience.

## Key features

### Zoho CRM

- API
- Activity Tracking
- CRM
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### Real Time Feedback

- API
- Activity Tracking
- CRM
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Zoho CRM Profile](https://www.capterra.co.uk/software/155928/zoho-crm)
- [View Real Time Feedback Profile](https://www.capterra.co.uk/software/1027265/feedback)
- [View Original Comparison](https://www.capterra.co.uk/compare/155928/1027265/zoho-crm/vs/feedback)

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