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Natterbox vs Zendesk Suite
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$52.00/month
£45.00/month
Overall
4.1 (22)Overall
4.4 (4,014)
Our target market is customer-centric companies looking to provide highly personalized customer experiences and better workplace technology to empower their employees.
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
- API
- Activity Tracking
- Automatic Call Distribution
- Call Scripting
- Computer Telephony Integration
- Inbound Call Centre
- Multi-Channel Communication
- Real-Time Data
- Survey/Poll Management
- Surveys & Feedback
- API
- Activity Tracking
- Automatic Call Distribution
- Call Scripting
- Computer Telephony Integration
- Inbound Call Centre
- Multi-Channel Communication
- Real-Time Data
- Survey/Poll Management
- Surveys & Feedback
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
