---
description: Side-by-side comparison of Freshsales vs Zoho CRM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: Freshsales vs Zoho CRM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Law Practice Management Software](/directory/20038/law-practice-management/software) > [Freshsales \<span\>vs\</span\> Zoho CRM](https://www.capterra.co.uk/compare/155563/155928/freshsales/vs/zoho-crm)

# Compare Freshsales vs Zoho CRM

Canonical: https://www.capterra.co.uk/compare/155563/155928/freshsales/vs/zoho-crm

> Detailed comparison between Freshsales and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshsales | Zoho CRM |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 621 | 6964 |
| **Starting Price** | US$11.00 | £10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Freshsales

With Freshsales, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do.

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

## Key features

### Freshsales

- Calendar/Reminder System
- Client Management
- Client Tracking
- Configurable Workflow
- Contract/License Management
- Customisable Templates
- Dashboard
- Deal Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Performance Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Scheduling
- Web Forms
- Web-based Deployment

### Zoho CRM

- Calendar/Reminder System
- Client Management
- Client Tracking
- Configurable Workflow
- Contract/License Management
- Customisable Templates
- Dashboard
- Deal Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Performance Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Scheduling
- Web Forms
- Web-based Deployment

## Links

- [View Freshsales Profile](https://www.capterra.co.uk/software/155563/freshsales)
- [View Zoho CRM Profile](https://www.capterra.co.uk/software/155928/zoho-crm)
- [View Original Comparison](https://www.capterra.co.uk/compare/155563/155928/freshsales/vs/zoho-crm)

-----

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