---
description: Side-by-side comparison of Braze vs Gmail. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Braze vs Gmail Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/34255/customer-retention/software) > [Braze \<span\>vs\</span\> Gmail](https://www.capterra.co.uk/compare/155423/202338/appboy/vs/gmail)

# Compare Braze vs Gmail

Canonical: https://www.capterra.co.uk/compare/155423/202338/appboy/vs/gmail

> Detailed comparison between Braze and Gmail. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Braze | Gmail |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 168 | 13327 |
| **Starting Price** | - | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### Braze

Braze is aimed at companies of various sizes who wish to optimize their customer relationships and strengthen customer loyalty with the help of the platform and its cross-channel campaigns.

### Gmail

Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more.

## Key features

### Braze

- Campaign Planning
- Campaign Scheduling
- Channel Management
- Contact Management
- Content Management
- Customisable Templates
- Email Campaign Management
- Email Management
- Email Marketing
- Email Sequences
- List Management
- Mobile Optimization
- Personalisation
- Real-Time Data
- Reporting/Analytics
- SMS Notifications
- Segmentation
- Subscriber Management

### Gmail

- API
- Contact Management
- Email Campaign Management
- Email Marketing
- Email Monitoring
- List Management
- Mobile Optimization
- Personalisation
- Reporting/Analytics
- Subscriber Management

## Links

- [View Braze Profile](https://www.capterra.co.uk/software/155423/appboy)
- [View Gmail Profile](https://www.capterra.co.uk/software/202338/gmail)
- [View Original Comparison](https://www.capterra.co.uk/compare/155423/202338/appboy/vs/gmail)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Braze vs Gmail Comparison - Capterra UK 2026","description":"Side-by-side comparison of Braze vs Gmail. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/155423/202338/appboy/vs/gmail","about":[{"@id":"https://www.capterra.co.uk/software/155423/appboy#software"},{"@id":"https://www.capterra.co.uk/software/202338/gmail#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/155423/202338/appboy/vs/gmail#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/155423/202338/appboy/vs/gmail#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Braze","description":"Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News &amp; World Report, a 2025 America’s Greatest Companies by New","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/60777f8c-684d-4cf0-a482-38c0960ce0b7.png","url":"https://www.capterra.co.uk/software/155423/appboy","@id":"https://www.capterra.co.uk/software/155423/appboy#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":168},"operatingSystem":"Cloud"},{"name":"Gmail","description":"Gmail is a cloud-based solution that enables businesses and teams to send, receive, organize, and schedule emails across multiple user accounts. Gmail provides suggested actions such as Smart Reply, Smart Compose, grammar suggestions, and more. This solution can also help protect users from online threats by flagging spam, phishing, and malware.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f3338a2e-87a1-4da6-9e2e-3be43c272291.png","url":"https://www.capterra.co.uk/software/202338/gmail","@id":"https://www.capterra.co.uk/software/202338/gmail#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":13327},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/compare/155423/202338/appboy/vs/gmail#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Retention Software","position":2,"item":"/directory/34255/customer-retention/software","@type":"ListItem"},{"name":"Braze vs Gmail","position":3,"item":"https://www.capterra.co.uk/compare/155423/202338/appboy/vs/gmail","@type":"ListItem"}]}]}
</script>
