---
description: Side-by-side comparison of ActivEngage vs HubSpot Service Hub. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ActivEngage vs HubSpot Service Hub Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [ActivEngage \<span\>vs\</span\> HubSpot Service Hub](https://www.capterra.co.uk/compare/155016/182476/activengage/vs/hubspot-service-hub)

# Compare ActivEngage vs HubSpot Service Hub

Canonical: https://www.capterra.co.uk/compare/155016/182476/activengage/vs/hubspot-service-hub

> Detailed comparison between ActivEngage and HubSpot Service Hub. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ActivEngage | HubSpot Service Hub |
| **Overall rating** | 5.0/5 | 4.4/5 |
| **Total Reviews** | 3 | 187 |
| **Starting Price** | US$99.00 | US$15.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### ActivEngage

Designed for automotive dealerships.

### HubSpot Service Hub

Customer support departments, marketing teams, sales teams, content creators, and operations teams.

## Key features

### ActivEngage

- Activity Dashboard
- CRM
- Chat/Messaging
- Communication Management
- Customer History
- Interaction Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Transfers/Routing

### HubSpot Service Hub

- Account Management
- Activity Dashboard
- CRM
- Chat/Messaging
- Client Management
- Communication Management
- Customer History
- Customisable Templates
- Help Desk Management
- Interaction Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Transfers/Routing

## Links

- [View ActivEngage Profile](https://www.capterra.co.uk/software/155016/activengage)
- [View HubSpot Service Hub Profile](https://www.capterra.co.uk/software/182476/hubspot-service-hub)
- [View Original Comparison](https://www.capterra.co.uk/compare/155016/182476/activengage/vs/hubspot-service-hub)

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