---
description: Side-by-side comparison of RingCX vs Cloudya. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RingCX vs Cloudya Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/32607/call-center-workforce-management/software) > [RingCX \<span\>vs\</span\> Cloudya](https://www.capterra.co.uk/compare/154951/184983/ringcentral-contact-center/vs/nfon)

# Compare RingCX vs Cloudya

Canonical: https://www.capterra.co.uk/compare/154951/184983/ringcentral-contact-center/vs/nfon

> Detailed comparison between RingCX and Cloudya. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | RingCX | Cloudya |
| **Overall rating** | 4.2/5 | 4.0/5 |
| **Total Reviews** | 255 | 19 |
| **Starting Price** | US$65.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### RingCX

RingCentral RingCX targets businesses of all sizes seeking simplified, cost-effective customer service solutions with streamlined deployment and modern features.

### Cloudya

NFON Cloudya is the ultimate communication solution for SMEs, empowering business owners, hybrid teams, and IT admins. It simplifies operations, enhances collaboration, and ensures security.

## Key features

### RingCX

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Dashboard
- Email Management
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Recording
- Video Conferencing

### Cloudya

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Dashboard
- Email Management
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Recording
- Video Conferencing

## Links

- [View RingCX Profile](https://www.capterra.co.uk/software/154951/ringcentral-contact-center)
- [View Cloudya Profile](https://www.capterra.co.uk/software/184983/nfon)
- [View Original Comparison](https://www.capterra.co.uk/compare/154951/184983/ringcentral-contact-center/vs/nfon)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"RingCX vs Cloudya Comparison - Capterra UK 2026","description":"Side-by-side comparison of RingCX vs Cloudya. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/154951/184983/ringcentral-contact-center/vs/nfon","about":[{"@id":"https://www.capterra.co.uk/software/154951/ringcentral-contact-center#software"},{"@id":"https://www.capterra.co.uk/software/184983/nfon#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/154951/184983/ringcentral-contact-center/vs/nfon#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/154951/184983/ringcentral-contact-center/vs/nfon#webpage","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"name":"RingCX","description":"RingCX is AI-powered contact center software that enhances customer service, streamlines operations, and supports agents. This cloud-based solution features sentiment analysis, skills-based routing, and advanced outbound dialing capabilities for efficient, personalized interactions.  Omnichannel routing matches customer queries with appropriate agents for faster resolutions, while workforce management tools including quality assurance and call monitoring help improve agent performance. The platform provides comprehensive analytics for informed decision-making and integrates seamlessly with CRM systems, allowing agents to access customer data and switch communication channels without disrupting service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4dc91797-2158-4341-ab04-5918da3d49f0.jpeg","url":"https://www.capterra.co.uk/software/154951/ringcentral-contact-center","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/154951/ringcentral-contact-center#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":255,"ratingValue":4.2},"offers":{"price":"65","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Cloudya","description":"NFON Cloudya is a versatile cloud communications platform that offers streamlined communication and enhanced operational efficiency. \n\nEffortless to set up and configure, Cloudya integrates seamlessly with the existing communication systems and supports CRM integration with over 300 platforms, ensuring smooth workflows. Built with data protection and GDPR compliance at its core, Cloudya safeguards business communications. Its intuitive interface, multi-device compatibility, and flexible subscription plans ensure it evolves with the business needs. \n\nAdvanced features like call analytics and contact center solutions enable businesses to innovate, scale, and succeed. Tailored for SMEs, NFON Cloudya is ready for deployment within 24 hours.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2606fb06-c289-458c-a3da-2d4d48734d62.png","url":"https://www.capterra.co.uk/software/184983/nfon","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/184983/nfon#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":19,"ratingValue":4.0},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Center Workforce Management Software","position":2,"item":"/directory/32607/call-center-workforce-management/software","@type":"ListItem"},{"name":"RingCX vs Cloudya","position":3,"item":"https://www.capterra.co.uk/compare/154951/184983/ringcentral-contact-center/vs/nfon","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/154951/184983/ringcentral-contact-center/vs/nfon#breadcrumblist"}]}
</script>