---
description: Side-by-side comparison of RingCX vs Aloware. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RingCX vs Aloware Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/32607/call-center-workforce-management/software) > [RingCX \<span\>vs\</span\> Aloware](https://www.capterra.co.uk/compare/154951/179188/ringcentral-contact-center/vs/aloware)

# Compare RingCX vs Aloware

Canonical: https://www.capterra.co.uk/compare/154951/179188/ringcentral-contact-center/vs/aloware

> Detailed comparison between RingCX and Aloware. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | RingCX | Aloware |
| **Overall rating** | 4.2/5 | 4.1/5 |
| **Total Reviews** | 253 | 34 |
| **Starting Price** | US$65.00 | US$50.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### RingCX

RingCentral RingCX targets businesses of all sizes seeking simplified, cost-effective customer service solutions with streamlined deployment and modern features.

### Aloware

Small to medium businesses looking to reduce their customer wait time on the phone, and open up to new business communication channels such as SMS and social media.

## Key features

### RingCX

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Inbound Call Centre
- Keyword Tracking
- Lead Management
- Manual Dialer
- Outbound Call Centre
- Progressive Dialer
- Real-Time Reporting
- Reporting/Analytics

### Aloware

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Inbound Call Centre
- Keyword Tracking
- Lead Management
- Manual Dialer
- Outbound Call Centre
- Progressive Dialer
- Real-Time Reporting
- Reporting/Analytics

## Links

- [View RingCX Profile](https://www.capterra.co.uk/software/154951/ringcentral-contact-center)
- [View Aloware Profile](https://www.capterra.co.uk/software/179188/aloware)
- [View Original Comparison](https://www.capterra.co.uk/compare/154951/179188/ringcentral-contact-center/vs/aloware)

-----

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