---
description: Side-by-side comparison of Fullstory vs SearchBox. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Fullstory vs SearchBox Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Fullstory \<span\>vs\</span\> SearchBox](https://www.capterra.co.uk/compare/153721/186473/fullstory/vs/searchbox)

# Compare Fullstory vs SearchBox

Canonical: https://www.capterra.co.uk/compare/153721/186473/fullstory/vs/searchbox

> Detailed comparison between Fullstory and SearchBox. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Fullstory | SearchBox |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 67 | 1 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### Fullstory

Fullstory’s portfolio now offers behavioral data and AI agents for your customers, teams, and anywhere in your ecosystem.

### SearchBox

Large enterprise ($1B+) B2B companies that have tried to make their search engine deliver and can't make progress. Whether you manage intranet or internet search, SearchBox will deliver.

## Key features

### Fullstory

- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Behaviour Tracking
- Data Capture and Transfer
- Data Import/Export
- Data Visualisation
- Indexing
- Keyword Tracking
- Multi-Location Monitoring
- Reporting & Statistics
- Root Cause Analysis
- Search/Filter
- Semantic Search
- Site Search Tracking
- Tagging
- Text Analysis
- User Management
- Visual Analytics

### SearchBox

- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Behaviour Tracking
- Data Capture and Transfer
- Data Import/Export
- Data Visualisation
- Indexing
- Keyword Tracking
- Reporting & Statistics
- Search/Filter
- Semantic Search
- Site Search Tracking
- Tagging
- Text Analysis
- User Management
- Visual Analytics

## Links

- [View Fullstory Profile](https://www.capterra.co.uk/software/153721/fullstory)
- [View SearchBox Profile](https://www.capterra.co.uk/software/186473/searchbox)
- [View Original Comparison](https://www.capterra.co.uk/compare/153721/186473/fullstory/vs/searchbox)

-----

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