---
description: Side-by-side comparison of Fullstory vs Fullview. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Fullstory vs Fullview Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Fullstory \<span\>vs\</span\> Fullview](https://www.capterra.co.uk/compare/153721/1026502/fullstory/vs/fullview)

# Compare Fullstory vs Fullview

Canonical: https://www.capterra.co.uk/compare/153721/1026502/fullstory/vs/fullview

> Detailed comparison between Fullstory and Fullview. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Fullstory | Fullview |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 67 | 3 |
| **Starting Price** | - | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Fullstory

Fullstory’s portfolio now offers behavioral data and AI agents for your customers, teams, and anywhere in your ecosystem.

### Fullview

Customer support, customer success and product teams. Industries: B2B SaaS, Technology, Insurance, Banking \&amp; Financial Services, Accounting, Real Estate, Security.

## Key features

### Fullstory

- API
- Chat/Messaging
- Customisable Templates
- KPI Monitoring
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multi-Location Monitoring
- Multiple User Accounts
- Performance Management
- Private Dashboards
- Real-Time Data
- Reporting & Statistics
- Root Cause Analysis
- Sentiment Analysis
- Session Recording
- Third-Party Integrations
- Uninstall Tracking
- User Management
- Widgets

### Fullview

- API
- Chat/Messaging
- Monitoring
- Multi-Channel Communication
- Multiple User Accounts
- Real-Time Data
- Reporting & Statistics
- Sentiment Analysis
- Session Recording
- Third-Party Integrations
- User Management
- Widgets

## Links

- [View Fullstory Profile](https://www.capterra.co.uk/software/153721/fullstory)
- [View Fullview Profile](https://www.capterra.co.uk/software/1026502/fullview)
- [View Original Comparison](https://www.capterra.co.uk/compare/153721/1026502/fullstory/vs/fullview)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Fullstory vs Fullview Comparison - Capterra UK 2026","description":"Side-by-side comparison of Fullstory vs Fullview. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/153721/1026502/fullstory/vs/fullview","about":[{"@id":"https://www.capterra.co.uk/software/153721/fullstory#software"},{"@id":"https://www.capterra.co.uk/software/1026502/fullview#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/153721/1026502/fullstory/vs/fullview#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/153721/1026502/fullstory/vs/fullview#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"Fullstory","description":"Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can make every interaction more human. Customer-centric enterprises rely on Fullstory to uncover and eliminate the friction buried between clicks and across workflows, turning frustrated visitors and employees into unwavering advocates.\n\nFrom proactively highlighting areas for optimization to triggering real-time personalization that genuinely resonates, Fullstory’s behavioral data and agentic AI provide deeper and more immediately actionable insights beyond conventional web and product analytics. \n\nFullstory automatically collects, structures, and enriches behavioral data from digital activities like what users play and pause, what they copy and paste, where they zoom in &amp; out, what apps are in use, and translates those behaviors into actions, insights, and recommendations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fd78fd33-a403-4769-92be-6ac93355b3af.png","url":"https://www.capterra.co.uk/software/153721/fullstory","@id":"https://www.capterra.co.uk/software/153721/fullstory#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":67},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"Fullview","description":"Fullview is an AI agent for customer support that autonomously resolves issues and guides customers through applications. Empowers support, success and product teams to deliver instant, effective help without manual intervention.\n\nCore Functions:\n\nAI agent handles customer questions and resolves issues automatically\nGuide users through complex workflows step-by-step within their applications\nReal-time session replays and console logs provide instant context for any issue\nCo-browsing capabilities when human assistance is needed\n\nKey Benefits:\n\nDeploy with one line of code - no complex setup required\nReduce support volume by resolving routine issues autonomously\nWorks as both AI customer service tool and AI onboarding agent\nIntegrates with existing helpdesks (Intercom, Zendesk, Salesforce) or works standalone\n\nBuilt for SaaS companies and software teams who need AI customer service that takes action, not just provides answers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ef63c34f-3812-4e37-a257-63dfd314a77e.png","url":"https://www.capterra.co.uk/software/1026502/fullview","@id":"https://www.capterra.co.uk/software/1026502/fullview#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":3},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/compare/153721/1026502/fullstory/vs/fullview#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Fullstory vs Fullview","position":3,"item":"https://www.capterra.co.uk/compare/153721/1026502/fullstory/vs/fullview","@type":"ListItem"}]}]}
</script>
