---
description: Side-by-side comparison of Chattermill vs Lumoa. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chattermill vs Lumoa Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Qualitative Data Analysis Software](/directory/31297/qualitative-data-analysis/software) > [Chattermill \<span\>vs\</span\> Lumoa](https://www.capterra.co.uk/compare/153694/160860/customer-experience-analytics-platform/vs/lumoa)

# Compare Chattermill vs Lumoa

Canonical: https://www.capterra.co.uk/compare/153694/160860/customer-experience-analytics-platform/vs/lumoa

> Detailed comparison between Chattermill and Lumoa. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Chattermill | Lumoa |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 25 | 12 |
| **Starting Price** | - | €629.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Chattermill

Fast growing companies in retail, fintech, travel, and more, that want to redefine their customer experience with detailed feedback analytics.

### Lumoa

Lumoa is for medium and large companies that operate in Europe and that process thousands of customer feedback per year.

## Key features

### Chattermill

- AI/Machine Learning
- API
- Collaboration Tools
- Commenting/Notes
- Dashboard
- Data Analysis Tools
- Data Classification
- Full Text Search
- Natural Language Processing
- Performance Metrics
- Predictive Modeling
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Segmentation
- Social Media Integration
- Summarisation
- Survey/Poll Management
- Surveys & Feedback

### Lumoa

- AI/Machine Learning
- API
- Collaboration Tools
- Commenting/Notes
- Dashboard
- Data Analysis Tools
- Data Classification
- Full Text Search
- Natural Language Processing
- Performance Metrics
- Predictive Modeling
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Segmentation
- Social Media Integration
- Summarisation
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Chattermill Profile](https://www.capterra.co.uk/software/153694/customer-experience-analytics-platform)
- [View Lumoa Profile](https://www.capterra.co.uk/software/160860/lumoa)
- [View Original Comparison](https://www.capterra.co.uk/compare/153694/160860/customer-experience-analytics-platform/vs/lumoa)

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