---
description: Side-by-side comparison of Connecteam vs Zendesk WFM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Connecteam vs Zendesk WFM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Employee Scheduling Software](/directory/30756/employee-scheduling/software) > [Connecteam \<span\>vs\</span\> Zendesk WFM](https://www.capterra.co.uk/compare/153140/170953/connecteam/vs/tymeshift)

# Compare Connecteam vs Zendesk WFM

Canonical: https://www.capterra.co.uk/compare/153140/170953/connecteam/vs/tymeshift

> Detailed comparison between Connecteam and Zendesk WFM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Connecteam | Zendesk WFM |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 5058 | 17 |
| **Starting Price** | US$29.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Connecteam

Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve \&amp; simplify team management.

### Zendesk WFM

For organizations managing teams in Zendesk.

## Key features

### Connecteam

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Attendance Tracking
- Clock In/Out
- Employee Management
- Employee Scheduling
- Multi-Location
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Schedule Distribution
- Shift Scheduling
- Shift Swapping
- Time & Attendance
- Timesheet Management
- Variable Workforce

### Zendesk WFM

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Attendance Tracking
- Clock In/Out
- Employee Management
- Employee Scheduling
- Multi-Location
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Schedule Distribution
- Shift Scheduling
- Shift Swapping
- Time & Attendance
- Timesheet Management
- Variable Workforce

## Links

- [View Connecteam Profile](https://www.capterra.co.uk/software/153140/connecteam)
- [View Zendesk WFM Profile](https://www.capterra.co.uk/software/170953/tymeshift)
- [View Original Comparison](https://www.capterra.co.uk/compare/153140/170953/connecteam/vs/tymeshift)

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