---
description: Side-by-side comparison of Birdeye vs Reputation. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Birdeye vs Reputation Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Birdeye \<span\>vs\</span\> Reputation](https://www.capterra.co.uk/compare/152997/167624/birdeye/vs/reputation-com)

# Compare Birdeye vs Reputation

Canonical: https://www.capterra.co.uk/compare/152997/167624/birdeye/vs/reputation-com

> Detailed comparison between Birdeye and Reputation. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Birdeye | Reputation |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 702 | 184 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Videos |

## Best for

### Birdeye

Birdeye is used by multi-location businesses, auto dealers, dental practices, financial services, healthcare, home services, legal firms, property managers, real estate, restaurants, and retailers.

### Reputation

Designed for multi-location brands looking to build and maintain an online presence by leveraging multi-channel feedback, competitive insights, location-based data, and more.

## Key features

### Birdeye

- AI/Machine Learning
- API
- Automated Publishing
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Filtering
- Keyword Tracking
- Mobile Survey
- Monitoring
- Natural Language Processing
- Real-Time Data
- Review Monitoring
- Social Media Integration
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### Reputation

- AI/Machine Learning
- API
- Automated Publishing
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Filtering
- Keyword Tracking
- Mobile Survey
- Monitoring
- Natural Language Processing
- Real-Time Data
- Review Monitoring
- Social Media Integration
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Birdeye Profile](https://www.capterra.co.uk/software/152997/birdeye)
- [View Reputation Profile](https://www.capterra.co.uk/software/167624/reputation-com)
- [View Original Comparison](https://www.capterra.co.uk/compare/152997/167624/birdeye/vs/reputation-com)

-----

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