---
description: Side-by-side comparison of Birdeye vs GatherUp. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Birdeye vs GatherUp Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Birdeye \<span\>vs\</span\> GatherUp](https://www.capterra.co.uk/compare/152997/1021453/birdeye/vs/gatherup)

# Compare Birdeye vs GatherUp

Canonical: https://www.capterra.co.uk/compare/152997/1021453/birdeye/vs/gatherup

> Detailed comparison between Birdeye and GatherUp. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Birdeye | GatherUp |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 702 | 41 |
| **Starting Price** | - | US$99.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Birdeye

Birdeye is used by multi-location businesses, auto dealers, dental practices, financial services, healthcare, home services, legal firms, property managers, real estate, restaurants, and retailers.

### GatherUp

We are the only purpose-built end-to-end proactive reputation management platform for digital agencies to grow their clients success from discovery to repeat business.

## Key features

### Birdeye

- AI/Machine Learning
- API
- CRM
- Chat/Messaging
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Real-Time Reporting
- Reminders
- Review Monitoring
- Social Media Integration
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### GatherUp

- AI/Machine Learning
- API
- CRM
- Chat/Messaging
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Real-Time Reporting
- Reminders
- Review Monitoring
- Social Media Integration
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View Birdeye Profile](https://www.capterra.co.uk/software/152997/birdeye)
- [View GatherUp Profile](https://www.capterra.co.uk/software/1021453/gatherup)
- [View Original Comparison](https://www.capterra.co.uk/compare/152997/1021453/birdeye/vs/gatherup)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Birdeye vs GatherUp Comparison - Capterra UK 2026","description":"Side-by-side comparison of Birdeye vs GatherUp. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/152997/1021453/birdeye/vs/gatherup","about":[{"@id":"https://www.capterra.co.uk/software/152997/birdeye#software"},{"@id":"https://www.capterra.co.uk/software/1021453/gatherup#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/152997/1021453/birdeye/vs/gatherup#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/152997/1021453/birdeye/vs/gatherup#webpage","isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Birdeye","description":"Birdeye is an AI-based customer experience platform that helps teams automate and enhance online interactions. The system features a 24/7 AI chatbot that engages website visitors, answers questions, books appointments, and captures leads when teams are unavailable. The chatbot delivers personalized, human-like responses through natural language processing capabilities.\n\nBirdeye includes a Smart Inbox that consolidates web chat conversations into a single dashboard, allowing for efficient management and consistent messaging with customizable templates and auto-replies. The platform smoothly transitions conversations from AI to live agents for complex inquiries. Birdeye integrates with various applications and partners with Google to manage reviews, listings, and social media posts. Through its combination of conversational AI, smart inbox tools, and integration capabilities, Birdeye creates a comprehensive solution for online customer engagement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d25045b3-f1e4-4af6-b8ff-1033563575f5.png","url":"https://www.capterra.co.uk/software/152997/birdeye","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/152997/birdeye#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":702},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"GatherUp","description":"GatherUp: Reputation Management Built for Digital Agencies\n\nGatherUp helps digital agencies scale and streamline online review management for their clients. Whether managing five locations or 5,000, GatherUp simplifies review collection, sentiment analysis, and engagement—driving stronger client retention and business growth.\n\nHow It Works:\n- Collect &amp; Automate: Gather reviews via automated requests, first-party surveys, and NPS scoring.\n- Analyze &amp; Improve: AI-powered insights help uncover trends and enhance customer experience.\n- Engage &amp; Convert: Manage responses, showcase reviews, and boost conversion rates and results for your clients.\n\nBuilt for Agencies:\n- Multi-location management from one dashboard\n- White-label branding\n- Advanced reporting to prove ROI\n\nDeliver more value to clients and grow your agency with proactive reputation management. \n\nTry GatherUp today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/72584c91-3229-4862-873e-74e252925cb5.png","url":"https://www.capterra.co.uk/software/1021453/gatherup","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1021453/gatherup#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":41},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/32315/customer-support/software","@type":"ListItem"},{"name":"Birdeye vs GatherUp","position":3,"item":"https://www.capterra.co.uk/compare/152997/1021453/birdeye/vs/gatherup","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/152997/1021453/birdeye/vs/gatherup#breadcrumblist"}]}
</script>