18 years helping British businesses
choose better software
XM for Customer Experience vs mParticle
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$1,500.00/year
US$100.00
Businesses of all sizes and industries looking to deliver unrivaled customer experiences at scale.
Businesses of all sizes and industries looking to deliver unrivaled customer experience
Data management platform that enables marketers & data analysts to collect and unify data from multiple channels, record customer journeys, and create product roadmaps or marketing campaigns.
- Campaign Management
- Customer Profiles
- Customer Segmentation
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Personalisation
- Predictive Analytics
- Sentiment Analysis
- Campaign Management
- Customer Profiles
- Customer Segmentation
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Personalisation
- Predictive Analytics
- Sentiment Analysis
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat