Qualtrics CustomerXM vs Zendesk

N/A
US$5.00/month
  • Ease of Use
    4.4/5
  • Features & Functionality
    4.5/5
  • Customer Service
    4.7/5
  • Value for Money
    4.5/5
  • Ease of Use
    4.3/5
  • Features & Functionality
    4.3/5
  • Customer Service
    4.3/5
  • Value for Money
    4.1/5
Customer Experience leaders in every industry looking to for a robust, easy-to-use solution to manage the entire customer experience.
From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.
10/10
  • Case Management
  • Complaint Classification
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Routing
  • Sentiment Analysis
  • Survey Management
  • Survey/Poll Management
10/10
  • Case Management
  • Complaint Classification
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Routing
  • Sentiment Analysis
  • Survey Management
  • Survey/Poll Management

Web/Installed

Mobile

Web/Installed

Mobile

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

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