15 years helping British businesses
choose better software

XM for Customer Experience vs Lumoa

US$1,500.00/year
€629.00/month

Overall

4.6 (250)

Overall

4.4 (12)
Businesses of all sizes and industries looking to deliver unrivaled customer experiences at scale. Businesses of all sizes and industries looking to deliver unrivaled customer experience
Lumoa is for medium and large companies that operate in Europe and that process thousands of customer feedback per year.
10/10
  • CES Survey Structure
  • CSAT Survey Structure
  • Customisable Branding
  • Dashboard
  • Feedback Management
  • Predictive Analytics
  • Real-Time Data
  • Search/Filter
  • Sentiment Analysis
  • Third-Party Integrations
10/10
  • CES Survey Structure
  • CSAT Survey Structure
  • Customisable Branding
  • Dashboard
  • Feedback Management
  • Predictive Analytics
  • Real-Time Data
  • Search/Filter
  • Sentiment Analysis
  • Third-Party Integrations
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat