---
description: Side-by-side comparison of Nicereply vs UmfrageOnline. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nicereply vs UmfrageOnline Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Nicereply \<span\>vs\</span\> UmfrageOnline](https://www.capterra.co.uk/compare/152920/201674/nicereply/vs/enquetes-maken)

# Compare Nicereply vs UmfrageOnline

Canonical: https://www.capterra.co.uk/compare/152920/201674/nicereply/vs/enquetes-maken

> Detailed comparison between Nicereply and UmfrageOnline. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nicereply | UmfrageOnline |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 283 | 1574 |
| **Starting Price** | US$59.00 | US$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | In Person, Live Online, Documentation, Videos | - |

## Best for

### Nicereply

Companies focused on becoming champions of customer experience. If your company is looking for a platform providing multiple survey distributions, metrics \&amp; scales, Nicereply is the right tool for you

### UmfrageOnline

Businesses owners wanting to create and carry out customer surveys.

## Key features

### Nicereply

- API
- CRM
- Customisable Branding
- Customisable Questions
- Customisable Templates
- Dashboard
- Email Management
- Email Marketing
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Distribution
- Multi-Language
- Real-Time Data
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

### UmfrageOnline

- Customisable Branding
- Customisable Questions
- Customisable Templates
- Dynamic Content
- Email Marketing
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Reporting/Analytics
- Survey Builder
- URL Customisation

## Links

- [View Nicereply Profile](https://www.capterra.co.uk/software/152920/nicereply)
- [View UmfrageOnline Profile](https://www.capterra.co.uk/software/201674/enquetes-maken)
- [View Original Comparison](https://www.capterra.co.uk/compare/152920/201674/nicereply/vs/enquetes-maken)

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