---
description: Side-by-side comparison of ServiceNow vs Mint Service Desk. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow vs Mint Service Desk Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CMDB Software](/directory/30959/cmdb/software) > [ServiceNow \<span\>vs\</span\> Mint Service Desk](https://www.capterra.co.uk/compare/152871/187044/servicenow/vs/mint-service-desk)

# Compare ServiceNow vs Mint Service Desk

Canonical: https://www.capterra.co.uk/compare/152871/187044/servicenow/vs/mint-service-desk

> Detailed comparison between ServiceNow and Mint Service Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ServiceNow | Mint Service Desk |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 344 | 22 |
| **Starting Price** | US$100.00 | US$5.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

### Mint Service Desk

Mint Service Desk targets businesses of all sizes seeking efficient IT service management. Ideal for IT departments in SMBs and large enterprises, it caters to those needing advanced ticketing, asset

## Key features

### ServiceNow

- API
- Asset Tracking
- Capacity Management
- Contract/License Management
- Customisable Branding
- Email Management
- IT Asset Management
- Incident Management
- Monitoring
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Ticket Management

### Mint Service Desk

- API
- Asset Tracking
- Capacity Management
- Contract/License Management
- Customisable Branding
- Email Management
- IT Asset Management
- Incident Management
- Monitoring
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Ticket Management

## Links

- [View ServiceNow Profile](https://www.capterra.co.uk/software/152871/servicenow)
- [View Mint Service Desk Profile](https://www.capterra.co.uk/software/187044/mint-service-desk)
- [View Original Comparison](https://www.capterra.co.uk/compare/152871/187044/servicenow/vs/mint-service-desk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ServiceNow vs Mint Service Desk Comparison - Capterra UK 2026","description":"Side-by-side comparison of ServiceNow vs Mint Service Desk. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/152871/187044/servicenow/vs/mint-service-desk","about":[{"@id":"https://www.capterra.co.uk/software/152871/servicenow#software"},{"@id":"https://www.capterra.co.uk/software/187044/mint-service-desk#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/152871/187044/servicenow/vs/mint-service-desk#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/152871/187044/servicenow/vs/mint-service-desk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"ServiceNow","description":"ServiceNow Configuration Management Database (CMDB) provides visibility into IT infrastructure and services, serving as a single system of record for configuration item data. Integrated with IT systems via service graph connectors, it creates a unified view of the digital landscape, breaking down silos and enabling effective management of digital product lifecycles.\n\nThe CMDB automates data acquisition, continuously refreshing information to assess risk, impact, and maintain data accuracy for AI outcomes and audits. Its visualization and reporting tools offer a clear view of CI relationships.\n\nBy consolidating data from multiple sources, ServiceNow CMDB delivers a single source of truth, enhancing decision-making, operational efficiency, and risk management. Seamlessly connecting with the broader ServiceNow platform, it strengthens workflows across the enterprise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0848cb76-626a-41e4-81ed-86b3a104f51b.png","url":"https://www.capterra.co.uk/software/152871/servicenow","@id":"https://www.capterra.co.uk/software/152871/servicenow#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":344},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Mint Service Desk","description":"Comprehensive IT Service Management Solution\n\nMint Service Desk is a robust IT service management tool designed to enhance helpdesk operations for businesses of all sizes. It combines a powerful ticketing system with asset management capabilities, ensuring seamless IT support and resource tracking.\n\nKey Features:\n\n- Advanced Ticketing System: Manage and prioritize support tickets with an intuitive interface and automated workflows.\n- Asset Management: Track all IT assets with detailed documentation and maintenance schedules.\n- Self-Service Portal: Empower users to find solutions and submit tickets independently, reducing helpdesk burden.\n- Customization and Scalability: Tailor fields, forms, and workflows to meet specific needs and scale with growth.\n- Integration Capabilities: Seamlessly integrate with other business tools for a cohesive IT ecosystem.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dc14afad-5885-4b42-a565-5b3c93471ae0.png","url":"https://www.capterra.co.uk/software/187044/mint-service-desk","@id":"https://www.capterra.co.uk/software/187044/mint-service-desk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":22},"offers":{"price":"5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"@id":"https://www.capterra.co.uk/compare/152871/187044/servicenow/vs/mint-service-desk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CMDB Software","position":2,"item":"/directory/30959/cmdb/software","@type":"ListItem"},{"name":"ServiceNow vs Mint Service Desk","position":3,"item":"https://www.capterra.co.uk/compare/152871/187044/servicenow/vs/mint-service-desk","@type":"ListItem"}]}]}
</script>