---
description: Side-by-side comparison of ServiceNow vs i-doit. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow vs i-doit Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Business Management Software](/directory/30532/business-management/software) > [ServiceNow \<span\>vs\</span\> i-doit](https://www.capterra.co.uk/compare/152871/177054/servicenow/vs/i-doit-pro)

# Compare ServiceNow vs i-doit

Canonical: https://www.capterra.co.uk/compare/152871/177054/servicenow/vs/i-doit-pro

> Detailed comparison between ServiceNow and i-doit. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | i-doit |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 348 | 13 |
| **Starting Price** | US$100.00 | €48.65 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

### i-doit

IT Administrators who need to document their IT infrastructure

## Key features

### ServiceNow

- API
- Approval Process Control
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Email Management
- IT Asset Management
- IT Asset Tracking
- Impact Management
- Incident Management
- License Management
- Monitoring
- Prioritisation
- Project Management
- Reporting/Analytics
- Request Assignment
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Workflow Management

### i-doit

- API
- Approval Process Control
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Email Management
- IT Asset Management
- IT Asset Tracking
- Impact Management
- Incident Management
- License Management
- Monitoring
- Prioritisation
- Project Management
- Reporting/Analytics
- Request Assignment
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Workflow Management

## Links

- [View ServiceNow Profile](https://www.capterra.co.uk/software/152871/servicenow)
- [View i-doit Profile](https://www.capterra.co.uk/software/177054/i-doit-pro)
- [View Original Comparison](https://www.capterra.co.uk/compare/152871/177054/servicenow/vs/i-doit-pro)

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