---
description: Side-by-side comparison of ServiceNow vs ServiceNav. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow vs ServiceNav Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Business Management Software](/directory/30532/business-management/software) > [ServiceNow \<span\>vs\</span\> ServiceNav](https://www.capterra.co.uk/compare/152871/155885/servicenow/vs/servicenav)

# Compare ServiceNow vs ServiceNav

Canonical: https://www.capterra.co.uk/compare/152871/155885/servicenow/vs/servicenav

> Detailed comparison between ServiceNow and ServiceNav. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | ServiceNav |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 348 | 2 |
| **Starting Price** | US$100.00 | €500.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Documentation |

## Best for

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

### ServiceNav

MSPs of all sizes looking for a, quick to deploy and configure, multi-tenant monitoring solution. Their customers demand portal access, reports and notification of service impacting events.

## Key features

### ServiceNow

- API
- Asset Tracking
- Capacity Management
- Configurable Workflow
- Contract/License Management
- Dashboard
- Data Storage Management
- Email Management
- IT Cost Management
- Issue Auditing
- License Management
- Monitoring
- Project Management
- Real-Time Chat
- Real-Time Data
- Request Assignment
- Service Level Agreement (SLA) Management
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### ServiceNav

- Capacity Management
- Issue Auditing
- License Management
- Service Level Agreement (SLA) Management

## Links

- [View ServiceNow Profile](https://www.capterra.co.uk/software/152871/servicenow)
- [View ServiceNav Profile](https://www.capterra.co.uk/software/155885/servicenav)
- [View Original Comparison](https://www.capterra.co.uk/compare/152871/155885/servicenow/vs/servicenav)

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