---
description: Side-by-side comparison of Hostaway vs Chaty. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hostaway vs Chaty Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Online Booking Systems](/directory/20032/reservations/software) > [Hostaway \<span\>vs\</span\> Chaty](https://www.capterra.co.uk/compare/152433/1083274/hostaway/vs/Chaty)

# Compare Hostaway vs Chaty

Canonical: https://www.capterra.co.uk/compare/152433/1083274/hostaway/vs/Chaty

> Detailed comparison between Hostaway and Chaty. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hostaway | Chaty |
| **Overall rating** | 4.8/5 | - |
| **Total Reviews** | 1524 | 0 |
| **Starting Price** | - | A$125.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### Hostaway

Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts

### Chaty

Chaty AI caters to companies managing bookings over the phone, particularly tour and experience operators such as tourist attractions, activities, boat charters, recreational equipment and facilities.

## Key features

### Hostaway

- API
- Appointment Management
- Availability Management
- Booking Management
- Booking Notes
- Calendar Management
- Channel Management
- Customisable Templates
- For Vacation Rentals
- Inventory Management
- Lead Management
- Mobile Access
- Online Booking
- Payment Processing
- Price/Margin Management
- Rate Management
- Real-Time Data
- Reminders
- Reservations Management
- Third-Party Integrations

### Chaty

- API
- Appointment Management
- Availability Management
- Booking Management
- Booking Notes
- Calendar Management
- Inventory Management
- Mobile Access
- Online Booking
- Payment Processing
- Price/Margin Management
- Rate Management
- Reminders
- Third-Party Integrations

## Links

- [View Hostaway Profile](https://www.capterra.co.uk/software/152433/hostaway)
- [View Chaty Profile](https://www.capterra.co.uk/software/1083274/Chaty)
- [View Original Comparison](https://www.capterra.co.uk/compare/152433/1083274/hostaway/vs/Chaty)

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