---
description: Side-by-side comparison of HubSpot CRM vs Emplifi Service Cloud. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HubSpot CRM vs Emplifi Service Cloud Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [HubSpot CRM \<span\>vs\</span\> Emplifi Service Cloud](https://www.capterra.co.uk/compare/152373/1026592/hubspot-crm/vs/emplifi-service-cloud)

# Compare HubSpot CRM vs Emplifi Service Cloud

Canonical: https://www.capterra.co.uk/compare/152373/1026592/hubspot-crm/vs/emplifi-service-cloud

> Detailed comparison between HubSpot CRM and Emplifi Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HubSpot CRM | Emplifi Service Cloud |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 4451 | 0 |
| **Starting Price** | US$20.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### HubSpot CRM

The HubSpot CRM is built for growing teams to attract, engage and delight customers.

### Emplifi Service Cloud

Customer Experience, CRM, Customer Service, Customer Support, Conversational AI, Conversational Marketing

## Key features

### HubSpot CRM

- API
- Calendar/Reminder System
- Client Management
- Client Tracking
- Contract/License Management
- Customisable Templates
- Dashboard
- Deal Management
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Pipeline Reports
- Project Management
- Real-Time Data
- Referral Tracking
- Reminders
- Scheduling
- Web Forms

### Emplifi Service Cloud

- Live Chat

## Links

- [View HubSpot CRM Profile](https://www.capterra.co.uk/software/152373/hubspot-crm)
- [View Emplifi Service Cloud Profile](https://www.capterra.co.uk/software/1026592/emplifi-service-cloud)
- [View Original Comparison](https://www.capterra.co.uk/compare/152373/1026592/hubspot-crm/vs/emplifi-service-cloud)

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