---
description: Side-by-side comparison of CTM vs CallHippo. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CTM vs CallHippo Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [CTM \<span\>vs\</span\> CallHippo](https://www.capterra.co.uk/compare/152004/159578/call-tracking-software/vs/callhippo)

# Compare CTM vs CallHippo

Canonical: https://www.capterra.co.uk/compare/152004/159578/call-tracking-software/vs/callhippo

> Detailed comparison between CTM and CallHippo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CTM | CallHippo |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 150 | 675 |
| **Starting Price** | US$79.00 | US$1.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Documentation, Videos |

## Best for

### CTM

CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations.

### CallHippo

Support Centres and Sales teams across the globe. Business across Industries like Demand Gen, Recruitment, and Finance leverage CallHippo's Power Dialer and Advanced Analytics to boost growth

## Key features

### CTM

- API
- Access Controls/Permissions
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Logging
- Call Tracking Metrics
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Multi-Channel Communication
- On-Demand Recording
- Outbound Call Centre
- Phone Key Input
- Quality Management
- Real-Time Analytics
- Recording
- Reporting/Analytics

### CallHippo

- API
- Access Controls/Permissions
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Logging
- Call Tracking Metrics
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Multi-Channel Communication
- On-Demand Recording
- Outbound Call Centre
- Phone Key Input
- Quality Management
- Real-Time Analytics
- Recording
- Reporting/Analytics

## Links

- [View CTM Profile](https://www.capterra.co.uk/software/152004/call-tracking-software)
- [View CallHippo Profile](https://www.capterra.co.uk/software/159578/callhippo)
- [View Original Comparison](https://www.capterra.co.uk/compare/152004/159578/call-tracking-software/vs/callhippo)

-----

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