---
description: Side-by-side comparison of Infinity Call Tracking vs ZIWO. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Infinity Call Tracking vs ZIWO Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [Infinity Call Tracking \<span\>vs\</span\> ZIWO](https://www.capterra.co.uk/compare/152003/171265/call-tracking/vs/ziwo)

# Compare Infinity Call Tracking vs ZIWO

Canonical: https://www.capterra.co.uk/compare/152003/171265/call-tracking/vs/ziwo

> Detailed comparison between Infinity Call Tracking and ZIWO. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Infinity Call Tracking | ZIWO |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 17 | 108 |
| **Starting Price** | US$65.00 | US$40.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Infinity Call Tracking

Whether you're an SMB or Enterprise business, in Marketing, Sales or Operations we have solutions that can help you overcome your business challenges to help you improve performance

### ZIWO

ZIWO is used by service, sales, and support teams needing clear, reliable communication across voice and messaging - especially in multilingual, remote, and regional operations in the GCC.

## Key features

### Infinity Call Tracking

- API
- Activity Dashboard
- Activity Tracking
- Archiving & Retention
- CRM
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Caller ID
- Campaign Management
- Conversion Tracking
- File Transfer
- Keyword Tracking
- Monitoring
- On-Demand Recording
- Real-Time Analytics
- Recording

### ZIWO

- API
- Activity Dashboard
- Activity Tracking
- Archiving & Retention
- CRM
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Caller ID
- Campaign Management
- Conversion Tracking
- File Transfer
- Keyword Tracking
- Monitoring
- On-Demand Recording
- Real-Time Analytics
- Recording

## Links

- [View Infinity Call Tracking Profile](https://www.capterra.co.uk/software/152003/call-tracking)
- [View ZIWO Profile](https://www.capterra.co.uk/software/171265/ziwo)
- [View Original Comparison](https://www.capterra.co.uk/compare/152003/171265/call-tracking/vs/ziwo)

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