---
description: Side-by-side comparison of Infinity Call Tracking vs 3CX. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Infinity Call Tracking vs 3CX Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [Infinity Call Tracking \<span\>vs\</span\> 3CX](https://www.capterra.co.uk/compare/152003/158704/call-tracking/vs/3cx)

# Compare Infinity Call Tracking vs 3CX

Canonical: https://www.capterra.co.uk/compare/152003/158704/call-tracking/vs/3cx

> Detailed comparison between Infinity Call Tracking and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Infinity Call Tracking | 3CX |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 17 | 465 |
| **Starting Price** | US$65.00 | £350.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Infinity Call Tracking

Whether you're an SMB or Enterprise business, in Marketing, Sales or Operations we have solutions that can help you overcome your business challenges to help you improve performance

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

## Key features

### Infinity Call Tracking

- API
- Activity Dashboard
- Activity Tracking
- Archiving & Retention
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Caller ID
- Contact Management
- File Transfer
- IVR
- Interaction Tracking
- Monitoring
- On-Demand Recording
- Real-Time Analytics
- Recording

### 3CX

- API
- Activity Dashboard
- Activity Tracking
- Archiving & Retention
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Caller ID
- Computer Telephony Integration
- Contact Management
- File Transfer
- IVR
- Interaction Tracking
- Monitoring
- On-Demand Recording
- Real-Time Analytics
- Recording

## Links

- [View Infinity Call Tracking Profile](https://www.capterra.co.uk/software/152003/call-tracking)
- [View 3CX Profile](https://www.capterra.co.uk/software/158704/3cx)
- [View Original Comparison](https://www.capterra.co.uk/compare/152003/158704/call-tracking/vs/3cx)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Infinity Call Tracking vs 3CX Comparison - Capterra UK 2026","description":"Side-by-side comparison of Infinity Call Tracking vs 3CX. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/152003/158704/call-tracking/vs/3cx","about":[{"@id":"https://www.capterra.co.uk/software/152003/call-tracking#software"},{"@id":"https://www.capterra.co.uk/software/158704/3cx#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/152003/158704/call-tracking/vs/3cx#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/152003/158704/call-tracking/vs/3cx#webpage","isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Infinity Call Tracking","description":"Infinity analyses the conversations you have with your customers to create clarity, which empowers you to grow revenue &amp; reduce costs. Infinity allows you to integrate call data into the Google suite to allow you to track the full visitor journey.  Infinity is a call intelligence platform available in over 75 countries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a00f341d-2c45-4e37-8e8a-096bfdcd4797.png","url":"https://www.capterra.co.uk/software/152003/call-tracking","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/152003/call-tracking#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":17},"offers":{"price":"65","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android"},{"name":"3CX","description":"3CX is a cloud-based and on-premise IP PBX solution that offers complete unified communications, suitable for any business size or industry. With 3CX, employees can work from anywhere. Key features include video conferencing, live chat, mobile apps and advanced contact center features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cefb624c-dc1e-403a-9541-4436aca1b281.png","url":"https://www.capterra.co.uk/software/158704/3cx","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/158704/3cx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Recording Software","position":2,"item":"/directory/30533/call-recording/software","@type":"ListItem"},{"name":"Infinity Call Tracking vs 3CX","position":3,"item":"https://www.capterra.co.uk/compare/152003/158704/call-tracking/vs/3cx","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/152003/158704/call-tracking/vs/3cx#breadcrumblist"}]}
</script>