---
description: Side-by-side comparison of Pendo vs Userpilot. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pendo vs Userpilot Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Pendo \<span\>vs\</span\> Userpilot](https://www.capterra.co.uk/compare/151951/179187/pendo-platform/vs/userpilot)

# Compare Pendo vs Userpilot

Canonical: https://www.capterra.co.uk/compare/151951/179187/pendo-platform/vs/userpilot

> Detailed comparison between Pendo and Userpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Pendo | Userpilot |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 238 | 57 |
| **Starting Price** | - | US$249.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Pendo

Pendo is used by product managers, sales teams, IT departments, marketing professionals, customer success teams, and global enterprises.

### Userpilot

Product, UX, Product Marketing and Customer Success teams.

## Key features

### Pendo

- A/B Testing
- API
- Activity Tracking
- Contextual Guidance
- Customer Database
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- For Websites
- In-App Training
- Interactive Content
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Search/Filter
- Self Service Tools
- Single Sign On
- Surveys & Feedback
- User Onboarding

### Userpilot

- A/B Testing
- API
- Activity Tracking
- Contextual Guidance
- Customer Database
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- For Websites
- In-App Training
- Interactive Content
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Search/Filter
- Self Service Tools
- Single Sign On
- Surveys & Feedback
- User Onboarding

## Links

- [View Pendo Profile](https://www.capterra.co.uk/software/151951/pendo-platform)
- [View Userpilot Profile](https://www.capterra.co.uk/software/179187/userpilot)
- [View Original Comparison](https://www.capterra.co.uk/compare/151951/179187/pendo-platform/vs/userpilot)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Pendo vs Userpilot Comparison - Capterra UK 2026","description":"Side-by-side comparison of Pendo vs Userpilot. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/151951/179187/pendo-platform/vs/userpilot","about":[{"@id":"https://www.capterra.co.uk/software/151951/pendo-platform#software"},{"@id":"https://www.capterra.co.uk/software/179187/userpilot#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/151951/179187/pendo-platform/vs/userpilot#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/151951/179187/pendo-platform/vs/userpilot#webpage","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"name":"Pendo","description":"Pendo is a software experience management platform that helps organizations optimize software performance and user engagement. The platform provides analytics to track user behavior, feature usage, and sentiment through in-app NPS surveys. Pendo offers visual session replay capabilities for troubleshooting issues and understanding user journeys. \n\nThe no-code guide builder allows for creating in-app walkthroughs and tooltips without engineering resources. With the Orchestrate module, teams can automate personalized guidance based on user actions. Pendo includes AI-powered features that identify optimization opportunities and suggest improvements. The platform integrates feedback collection, analysis, and validation tools to inform product decisions. Pendo combines quantitative and qualitative data to help teams make informed decisions about software development and enhancement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a0a65fc4-1459-416c-80b5-bb57ef8a54bb.png","url":"https://www.capterra.co.uk/software/151951/pendo-platform","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/151951/pendo-platform#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":238,"ratingValue":4.5},"operatingSystem":"Cloud"},{"name":"Userpilot","description":"Userpilot is a no-code product growth platform that helps product teams build personalized in-app onboarding and engagement experiences, view insightful product analytics, and deploy user feedback surveys. Ready to increase growth metrics at every stage of the user journey? Talk to us about how we can help you with improving trial to paid, feature adoption, new feature releases, and user retention. Integrations: Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, Salesforce. NEW: Custom Dashboards. Build bespoke dashboards in 2 ways – drag and drop your favorite reports or use a ready-made template.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/12740e3c-9291-48e9-9634-c2d5723afbec.png","url":"https://www.capterra.co.uk/software/179187/userpilot","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/179187/userpilot#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":57,"ratingValue":4.6},"offers":{"price":"249","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"Pendo vs Userpilot","position":3,"item":"https://www.capterra.co.uk/compare/151951/179187/pendo-platform/vs/userpilot","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/151951/179187/pendo-platform/vs/userpilot#breadcrumblist"}]}
</script>