---
description: Side-by-side comparison of Wootric vs Retently. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Wootric vs Retently Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [UX Tools](/directory/31036/ux/software) > [Wootric \<span\>vs\</span\> Retently](https://www.capterra.co.uk/compare/151528/151754/wootric/vs/retently-nps)

# Compare Wootric vs Retently

Canonical: https://www.capterra.co.uk/compare/151528/151754/wootric/vs/retently-nps

> Detailed comparison between Wootric and Retently. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Wootric | Retently |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 12 | 30 |
| **Starting Price** | US$89.00 | US$50.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Wootric

Customer-centric companies that are looking for robust, enterprise-ready CX software that can be customized to meet their needs now and can evolve as their Voice of Customer program matures.

### Retently

B2B Software \&amp; SaaS, Ecommerce \&amp; Retail, Financial Services, Insurance, Telecommunications \&amp; Media companies.

## Key features

### Wootric

- API
- Complaint Monitoring
- Customer Segmentation
- Customisable Forms
- Customisable Templates
- Dashboard
- Feedback Management
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- NPS Survey Structure
- NPS of Employees
- Negative Feedback Management
- Predictive Analytics
- Pulse Surveys
- Reporting/Analytics
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Tagging

### Retently

- API
- Complaint Monitoring
- Customer Segmentation
- Customisable Forms
- Customisable Templates
- Dashboard
- Feedback Management
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- NPS Survey Structure
- NPS of Employees
- Negative Feedback Management
- Predictive Analytics
- Pulse Surveys
- Reporting/Analytics
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Tagging

## Links

- [View Wootric Profile](https://www.capterra.co.uk/software/151528/wootric)
- [View Retently Profile](https://www.capterra.co.uk/software/151754/retently-nps)
- [View Original Comparison](https://www.capterra.co.uk/compare/151528/151754/wootric/vs/retently-nps)

-----

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