---
description: Side-by-side comparison of ThousandEyes vs OpsGenie. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ThousandEyes vs OpsGenie Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Network Mapping Software](/directory/30978/network-mapping/software) > [ThousandEyes \<span\>vs\</span\> OpsGenie](https://www.capterra.co.uk/compare/151017/170236/thousandeyes/vs/opsgenie)

# Compare ThousandEyes vs OpsGenie

Canonical: https://www.capterra.co.uk/compare/151017/170236/thousandeyes/vs/opsgenie

> Detailed comparison between ThousandEyes and OpsGenie. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ThousandEyes | OpsGenie |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 8 | 154 |
| **Starting Price** | - | US$11.55 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### ThousandEyes

Designed for IT, retail, and other businesses, it is a network intelligence platform that helps monitor cloud-based platforms including Azure, Amazon Web Services, Google cloud, and other networks.

### OpsGenie

SMB and Mid \&amp; Enterprise

## Key features

### ThousandEyes

- API
- Alerts/Escalation
- Alerts/Notifications
- Dashboard
- Monitoring
- Reporting/Analytics
- Server Monitoring
- Service Level Agreement (SLA) Management
- Uptime Reporting

### OpsGenie

- API
- Alerts/Escalation
- Alerts/Notifications
- Dashboard
- Event Logs
- KPI Monitoring
- Mobile Alerts
- Monitoring
- Remediation Management
- Reminders
- Reporting/Analytics
- Root Cause Analysis
- Scheduling
- Server Monitoring
- Service Level Agreement (SLA) Management
- Status Tracking
- Team Calendars
- Transaction Monitoring
- Uptime Reporting
- Video Conferencing

## Links

- [View ThousandEyes Profile](https://www.capterra.co.uk/software/151017/thousandeyes)
- [View OpsGenie Profile](https://www.capterra.co.uk/software/170236/opsgenie)
- [View Original Comparison](https://www.capterra.co.uk/compare/151017/170236/thousandeyes/vs/opsgenie)

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