ScreenMeet vs Zoho Assist

Best for

Who Uses This Software?

Saas, E-commerce, App Developers, Handset Manufacturers, Wireless Carriers
Outsourced IT & MSP Support, IT Support, Customer Help Desks.
Pricing

Starting Price

US$79.00/month
US$10.00/month

Free Trial

  • Yes
  • Yes

Free Version

  • No
  • Yes

Details

Pricing is per agent
Volume discounts available. Flexible pricing model.
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
Ratings

Overall

4.7 / 5
4.6 / 5

Ease of Use

4.4 / 5
4.6 / 5

Customer Service

4.7 / 5
4.5 / 5

Features & Functionality

4.6 / 5
4.5 / 5

Value for Money

4 / 5
4.7 / 5
Training & Support

Support

  • 24/7 (Live Rep)
  • Online
  • 24/7 (Live Rep)
  • Online

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars