---
description: Side-by-side comparison of Efficy CRM vs CustomerGauge. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Efficy CRM vs CustomerGauge Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Efficy CRM \<span\>vs\</span\> CustomerGauge](https://www.capterra.co.uk/compare/149894/163253/efficy-crm/vs/customergauge)

# Compare Efficy CRM vs CustomerGauge

Canonical: https://www.capterra.co.uk/compare/149894/163253/efficy-crm/vs/customergauge

> Detailed comparison between Efficy CRM and CustomerGauge. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Efficy CRM | CustomerGauge |
| **Overall rating** | 4.0/5 | 4.8/5 |
| **Total Reviews** | 90 | 11 |
| **Starting Price** | €49.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Videos |

## Best for

### Efficy CRM

Banking \&amp; Insurance, Consulting \&amp; Law firms, IT, Healthcare, Local Organizations, Manufacturing, NPOs, Public Sector, Real Estate, Retail, and Transportation.

### CustomerGauge

B2B companies looking to leverage customer feedback \&amp; behavior data to improve experiences, retain accounts, reduce costs, and increase revenue through up-sells, cross-sells, and referrals.

## Key features

### Efficy CRM

- API
- Activity Dashboard
- CRM
- Churn Management
- Communication Management
- Customer Complaint Tracking
- Customer Segmentation
- Dashboard
- Dashboard Creation
- Engagement Tracking
- Feedback Management
- Pipeline Reports
- Productivity Analysis
- Real-Time Analytics
- Reporting/Analytics
- Sales Activity Management
- Sentiment Analysis
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### CustomerGauge

- API
- Activity Dashboard
- CRM
- Churn Management
- Communication Management
- Customer Segmentation
- Dashboard
- Dashboard Creation
- Engagement Tracking
- Feedback Management
- Real-Time Analytics
- Reporting/Analytics
- Sentiment Analysis
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Efficy CRM Profile](https://www.capterra.co.uk/software/149894/efficy-crm)
- [View CustomerGauge Profile](https://www.capterra.co.uk/software/163253/customergauge)
- [View Original Comparison](https://www.capterra.co.uk/compare/149894/163253/efficy-crm/vs/customergauge)

-----

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