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InteliWISE Live Chat vs Zendesk Suite
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Starting Price
US$29.00/month
£45.00/month
Ratings
Overall
4.2 (20)Overall
4.4 (3,947)Best for
Designed for enterprises with digital automation projects, it is an omnichannel messaging solution that helps facilitate customer service in real-time using live chat.
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
Features
- Activity Dashboard
- Autoresponders
- Customisable Branding
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Third-Party Integrations
- Transcripts/Chat History
- Activity Dashboard
- Autoresponders
- Customisable Branding
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Third-Party Integrations
- Transcripts/Chat History
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat