---
description: Side-by-side comparison of Planhat vs Product Fruits. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Planhat vs Product Fruits Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [Planhat \<span\>vs\</span\> Product Fruits](https://www.capterra.co.uk/compare/149430/1011214/planhat/vs/product-fruits)

# Compare Planhat vs Product Fruits

Canonical: https://www.capterra.co.uk/compare/149430/1011214/planhat/vs/product-fruits

> Detailed comparison between Planhat and Product Fruits. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Planhat | Product Fruits |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 28 | 89 |
| **Starting Price** | - | US$111.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Planhat

Businesses looking to understand their customers and help them continuously accomplish their goals.

### Product Fruits

Product teams, customer success managers and support leads use Product Fruits to shorten time to value, increase feature adoption and reduce churn.

## Key features

### Planhat

- API
- Activity Dashboard
- Activity Tracking
- Churn Management
- Communication Management
- Configurable Workflow
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- Knowledge Base Management
- Live Chat
- Onboarding
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Task Management
- Visual Analytics
- Workflow Management

### Product Fruits

- API
- Activity Dashboard
- Activity Tracking
- Churn Management
- Communication Management
- Configurable Workflow
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- Knowledge Base Management
- Live Chat
- Onboarding
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Task Management
- Visual Analytics
- Workflow Management

## Links

- [View Planhat Profile](https://www.capterra.co.uk/software/149430/planhat)
- [View Product Fruits Profile](https://www.capterra.co.uk/software/1011214/product-fruits)
- [View Original Comparison](https://www.capterra.co.uk/compare/149430/1011214/planhat/vs/product-fruits)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Planhat vs Product Fruits Comparison - Capterra UK 2026","description":"Side-by-side comparison of Planhat vs Product Fruits. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/149430/1011214/planhat/vs/product-fruits","about":[{"@id":"https://www.capterra.co.uk/software/149430/planhat#software"},{"@id":"https://www.capterra.co.uk/software/1011214/product-fruits#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/149430/1011214/planhat/vs/product-fruits#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/149430/1011214/planhat/vs/product-fruits#webpage","isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Planhat","description":"Planhat is a customer platform that provides software and services to help organizations grow lifelong customers. Our platform powers sales, service and customer success products that scale with our customers’ needs all the way from startup to household name and beyond. Each day worldwide, over 2.6 million customers are attracted, engaged and delighted with our intuitive yet flexible system of action. \n\nThe Planhat platform empowers everyone in your organization to consolidate, analyze and act on all your data, becoming more customer-centric and data-driven than ever before. From rolling out autonomous transport systems to distributing new medicines, we’re proud to help make our customers better at what they do best.\n\nAlongside our customers, we’re building at the forefront of healthcare &amp; life sciences, finance, connected business, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a555c106-7181-43d2-ac09-6a41354b67f4.png","url":"https://www.capterra.co.uk/software/149430/planhat","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/149430/planhat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":28},"operatingSystem":"Cloud"},{"name":"Product Fruits","description":"Product Fruits is a user enablement platform that helps product teams onboard, guide and support users directly inside their applications using AI-powered personalization.\n\nElvin, an AI agent, generates complete onboarding flows including copy, structure and design that adapt in real time based on user behavior and role. The platform creates interactive product tours, contextual tooltips, progress checklist and in-app announcements that guide users through complex workflows.\n\nSetup requires installing a Chrome extension to build experiences visually, then adding a JavaScript snippet to publish them live. Most teams complete this in under an hour.\n\nThe platform includes AI-generated surveys and NPS prompts that capture user sentiment based on behavior. A centralized help center and Elvin Copilot answer user questions from approved knowledge sources, reducing support ticket volume by 66%.\n\nProduct teams use Product Fruits to shorten time to value, increase feature adoption, reduce churn.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4a9aa438-cb20-4816-ae04-f0be114bbe40.png","url":"https://www.capterra.co.uk/software/1011214/product-fruits","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1011214/product-fruits#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":89},"offers":{"price":"111","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Success Software","position":2,"item":"/directory/30961/customer-success/software","@type":"ListItem"},{"name":"Planhat vs Product Fruits","position":3,"item":"https://www.capterra.co.uk/compare/149430/1011214/planhat/vs/product-fruits","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/149430/1011214/planhat/vs/product-fruits#breadcrumblist"}]}
</script>