---
description: Side-by-side comparison of VirtualPBX vs Textline. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VirtualPBX vs Textline Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [VirtualPBX \<span\>vs\</span\> Textline](https://www.capterra.co.uk/compare/149117/168213/business-voip/vs/textline)

# Compare VirtualPBX vs Textline

Canonical: https://www.capterra.co.uk/compare/149117/168213/business-voip/vs/textline

> Detailed comparison between VirtualPBX and Textline. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | VirtualPBX | Textline |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 36 | 168 |
| **Starting Price** | US$9.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### VirtualPBX

VirtualPBX serves a diverse market of small to enterprise-sized businesses.

### Textline

Customer support agents, sales representatives, marketers, logistics teams, healthcare providers, property managers, construction firms, and hospitality companies.

## Key features

### VirtualPBX

- API
- Alerts/Escalation
- Automated Responses
- CRM
- Call Tagging
- Call Tracking
- Communication Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Interaction Tracking
- Live Chat
- Mass Texting
- Multi-Channel Communication
- Performance Metrics
- Queue Management
- Reporting/Analytics
- Scheduled Messaging
- Surveys & Feedback
- Third-Party Integrations

### Textline

- API
- Alerts/Escalation
- Automated Responses
- CRM
- Communication Management
- Contact Database
- Contact Management
- Interaction Tracking
- Live Chat
- Mass Texting
- Multi-Channel Communication
- Performance Metrics
- Queue Management
- Reporting/Analytics
- Scheduled Messaging
- Surveys & Feedback
- Third-Party Integrations

## Links

- [View VirtualPBX Profile](https://www.capterra.co.uk/software/149117/business-voip)
- [View Textline Profile](https://www.capterra.co.uk/software/168213/textline)
- [View Original Comparison](https://www.capterra.co.uk/compare/149117/168213/business-voip/vs/textline)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"VirtualPBX vs Textline Comparison - Capterra UK 2026","description":"Side-by-side comparison of VirtualPBX vs Textline. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/149117/168213/business-voip/vs/textline","about":[{"@id":"https://www.capterra.co.uk/software/149117/business-voip#software"},{"@id":"https://www.capterra.co.uk/software/168213/textline#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/149117/168213/business-voip/vs/textline#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/149117/168213/business-voip/vs/textline#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"VirtualPBX","description":"Power your small business with the award-winning Talk and Text service by VirtualPBX. Cut your business phone bill by 80%. Turn any location into a productive office using desk phones, computers, or smartphones. Plus, you can easily greet customers using our Auto Attendant, route calls by department, and more! As a bonus, enjoy US-based support all year long. Starting at $18/mo, VirtualPBX is the key to making your business better.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/981357b7-919f-4627-96be-a4187e8e9134.png","url":"https://www.capterra.co.uk/software/149117/business-voip","@id":"https://www.capterra.co.uk/software/149117/business-voip#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":36},"offers":{"price":"9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Textline","description":"Textline is a business texting software that centralizes team communication across departments. It features a universal inbox for managing SMS, webchat, and social media messages in one place. Textline supports real-time, personalized conversations with two-way texting and group messaging for coordinated team responses. It offers automated workflows and text templates to save time and ensure consistent communication. \n\nPerformance tracking tools provide insights into team efficiency and trends. The platform is SOC 2 certified and HIPAA compliant, ensuring customer data protection. Textline integrates with popular business apps and supports multiple phone numbers for different departments. Customizable automation allows businesses to create tailored workflows, auto-assign messages, and set up triggered responses based on specific criteria.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0934f3bb-9492-43bb-95e0-a482309915d4.png","url":"https://www.capterra.co.uk/software/168213/textline","@id":"https://www.capterra.co.uk/software/168213/textline#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":168},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/compare/149117/168213/business-voip/vs/textline#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telephony Software","position":2,"item":"/directory/30084/telephony/software","@type":"ListItem"},{"name":"VirtualPBX vs Textline","position":3,"item":"https://www.capterra.co.uk/compare/149117/168213/business-voip/vs/textline","@type":"ListItem"}]}]}
</script>