---
description: Side-by-side comparison of VirtualPBX vs Cisco BroadWorks. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VirtualPBX vs Cisco BroadWorks Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Softphone Software](/directory/31029/softphone/software) > [VirtualPBX \<span\>vs\</span\> Cisco BroadWorks](https://www.capterra.co.uk/compare/149117/1015720/business-voip/vs/cisco-broadworks)

# Compare VirtualPBX vs Cisco BroadWorks

Canonical: https://www.capterra.co.uk/compare/149117/1015720/business-voip/vs/cisco-broadworks

> Detailed comparison between VirtualPBX and Cisco BroadWorks. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | VirtualPBX | Cisco BroadWorks |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 38 | 1 |
| **Starting Price** | US$9.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | FAQs/Forum, Knowledge Base |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### VirtualPBX

VirtualPBX serves a diverse market of small to enterprise-sized businesses.

### Cisco BroadWorks

Small to midsize businesses, large enterprises, businesses seeking cloud calling and collaboration, businesses that need enterprise-grade security and reliability.

## Key features

### VirtualPBX

- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Tagging
- Call Tracking
- Communication Management
- Computer Telephony Integration
- Monitoring
- Multi-User Collaboration
- Performance Management
- Projections
- Real-Time Data
- Recording
- Scheduled Messaging
- Surveys & Feedback
- Video Chat
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions
- Virtual Voicemail

### Cisco BroadWorks

- Auto-Dialer
- Communication Management
- Video Conferencing

## Links

- [View VirtualPBX Profile](https://www.capterra.co.uk/software/149117/business-voip)
- [View Cisco BroadWorks Profile](https://www.capterra.co.uk/software/1015720/cisco-broadworks)
- [View Original Comparison](https://www.capterra.co.uk/compare/149117/1015720/business-voip/vs/cisco-broadworks)

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