KOOKOO CloudAgent vs My Call Cloud

Best for

Who Uses This Software?

We serve across 20 verticals ranging from SMBs to Enterprise including eCommerce, hospitality, hospitals, logistics. We can deliver in 160+ PSTN & VOIP countries .
Small business to enterprise with 10-150 agents looking for a full-service hosted cloud contact center software solutions partner and not just another vendor.
Pricing

Starting Price

US$45.00/month
US$65.00/month

Free Trial

  • No
  • Yes

Free Version

  • No
  • No

Details

You can get most Enterprise level features at a 40% lower TCO
Not provided by vendor
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Blended Call Centre
  • Call Logging
  • Call Scripting
  • Call recording
  • Campaign Management
  • Escalation Management
  • Inbound Call Centre
  • Interactive Voice Response
  • Outbound Call Centre
  • Real-time Chat
  • Blended Call Centre
  • Call Logging
  • Call Scripting
  • Call recording
  • Campaign Management
  • Escalation Management
  • Inbound Call Centre
  • Interactive Voice Response
  • Outbound Call Centre
  • Real-time Chat
Ratings

Overall

4.5 / 5

Ease of Use

4.5 / 5

Customer Service

4.5 / 5

Features & Functionality

4.5 / 5

Value for Money

4.5 / 5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • 24/7 (Live Rep)
  • Business Hours

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars