---
description: Side-by-side comparison of MasterControl Quality Excellence vs iCustoms. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MasterControl Quality Excellence vs iCustoms Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Quality Management Software](/directory/30099/quality-management/software) > [MasterControl Quality Excellence \<span\>vs\</span\> iCustoms](https://www.capterra.co.uk/compare/148577/1036866/mastercontrol/vs/icustoms)

# Compare MasterControl Quality Excellence vs iCustoms

Canonical: https://www.capterra.co.uk/compare/148577/1036866/mastercontrol/vs/icustoms

> Detailed comparison between MasterControl Quality Excellence and iCustoms. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MasterControl Quality Excellence | iCustoms |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 526 | 0 |
| **Starting Price** | US$25,000.00 | £1,000.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### MasterControl Quality Excellence

MasterControl Quality Excellence is the \#1 Quality Management System (QMS) in life sciences.

### iCustoms

1\. United Kingdom: Full integration with HMRC’s CDS.&#10;&#10;2. Ireland: Revenue Ireland’s AIS and AES.&#10;&#10;3. European Union: ICS2, S \&amp; S GB and iCBAM.&#10;&#10;4. United States: US Parcel Clearance

## Key features

### MasterControl Quality Excellence

- Archiving & Retention
- Audit Management
- Audit Planning
- Compliance Management
- Compliance Tracking
- Customer Complaint Tracking
- Customisable Templates
- Defect Tracking
- Document Management
- Document Templates
- EDI
- Monitoring
- Project Management
- Real-Time Data
- Reminders
- Risk Analysis
- Root Cause Analysis
- Safety Management
- Scheduling
- Status Tracking

### iCustoms

- Audit Management
- Compliance Management
- Compliance Tracking
- Document Management
- EDI
- Monitoring

## Links

- [View MasterControl Quality Excellence Profile](https://www.capterra.co.uk/software/148577/mastercontrol)
- [View iCustoms Profile](https://www.capterra.co.uk/software/1036866/icustoms)
- [View Original Comparison](https://www.capterra.co.uk/compare/148577/1036866/mastercontrol/vs/icustoms)

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