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EvaluAgent vs niikiis

niikiis

by Niikiis Knowtion

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US$15.00/month
€2.99/month

Overall

4.7 (20)

Overall

4.1 (11)
Whether your customer service organisation has 50 or 5,000 agents, EvaluAgent offers a complete and scalable solution that will empower you to evaluate, coach and engage your front-line agents.
Ideal for hotels, restaurants, cafés, and any businesses with front-line workers.
10/10
  • Dashboard
  • Employee Portal
  • Feedback Management
  • Goal Setting/Tracking
  • Individual Development Plans
  • Onboarding
  • Real-Time Data
  • Search/Filter
  • Survey/Poll Management
  • Third-Party Integrations
10/10
  • Dashboard
  • Employee Portal
  • Feedback Management
  • Goal Setting/Tracking
  • Individual Development Plans
  • Onboarding
  • Real-Time Data
  • Search/Filter
  • Survey/Poll Management
  • Third-Party Integrations
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat