---
description: Side-by-side comparison of ITM IT Asset Management vs BMC Helix ITSM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ITM IT Asset Management vs BMC Helix ITSM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [ITM IT Asset Management \<span\>vs\</span\> BMC Helix ITSM](https://www.capterra.co.uk/compare/148102/164195/asset-management/vs/remedy-it-service-management)

# Compare ITM IT Asset Management vs BMC Helix ITSM

Canonical: https://www.capterra.co.uk/compare/148102/164195/asset-management/vs/remedy-it-service-management

> Detailed comparison between ITM IT Asset Management and BMC Helix ITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ITM IT Asset Management | BMC Helix ITSM |
| **Overall rating** | 5.0/5 | 4.1/5 |
| **Total Reviews** | 42 | 116 |
| **Starting Price** | US$49.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### ITM IT Asset Management

Organizations who want to cut cost and manage their assets effectively online . ISO 27001 certified companies which follow Asset labeling and classification policy internally to manage assets

### BMC Helix ITSM

\-

## Key features

### ITM IT Asset Management

- API
- Activity Tracking
- Alerts/Notifications
- Asset Tracking
- Change Management
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Customisable Branding
- Data Visualisation
- Email Management
- Incident Management
- Monitoring
- Problem Management
- Real-Time Reporting
- Reporting & Statistics
- Supplier Management
- Support Ticket Management

### BMC Helix ITSM

- API
- Activity Tracking
- Alerts/Notifications
- Asset Tracking
- Change Management
- Configuration Management
- Dashboard
- Data Visualisation
- Help Desk Management
- Incident Management
- Problem Management
- Reporting & Statistics
- Support Ticket Management

## Links

- [View ITM IT Asset Management Profile](https://www.capterra.co.uk/software/148102/asset-management)
- [View BMC Helix ITSM Profile](https://www.capterra.co.uk/software/164195/remedy-it-service-management)
- [View Original Comparison](https://www.capterra.co.uk/compare/148102/164195/asset-management/vs/remedy-it-service-management)

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