---
description: Side-by-side comparison of Phone.com vs 800.com. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Phone.com vs 800.com Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Phone.com \<span\>vs\</span\> 800.com](https://www.capterra.co.uk/compare/147610/208208/phone-com/vs/800-com)

# Compare Phone.com vs 800.com

Canonical: https://www.capterra.co.uk/compare/147610/208208/phone-com/vs/800-com

> Detailed comparison between Phone.com and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Phone.com | 800.com |
| **Overall rating** | 3.6/5 | 4.7/5 |
| **Total Reviews** | 71 | 313 |
| **Starting Price** | US$18.00 | US$149.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### Phone.com

Phone.com serves small and midsize businesses and independent professionals who need flexible, professional communications without contracts or complexity.

### 800.com

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

## Key features

### Phone.com

- API
- Alerts/Notifications
- Call Centre Management
- Call Conferencing
- Call Monitoring
- Call Recording
- Call Routing
- Call Screening
- Call Transfer
- Caller ID
- Contact Management
- IVR
- Mobile Access
- Online Voice Transmission
- Recording
- SMS Messaging
- Virtual Call Centre
- Voice Mail
- Voicemail Transcription

### 800.com

- API
- Alerts/Notifications
- Call Centre Management
- Call Conferencing
- Call Monitoring
- Call Recording
- Call Routing
- Call Screening
- Call Tracking
- Call Transfer
- Caller ID
- Contact Management
- IVR
- Mobile Access
- Online Voice Transmission
- Recording
- SMS Messaging
- Virtual Call Centre
- Voice Mail
- Voicemail Transcription

## Links

- [View Phone.com Profile](https://www.capterra.co.uk/software/147610/phone-com)
- [View 800.com Profile](https://www.capterra.co.uk/software/208208/800-com)
- [View Original Comparison](https://www.capterra.co.uk/compare/147610/208208/phone-com/vs/800-com)

-----

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