---
description: Side-by-side comparison of Phone.com vs Nextiva. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Phone.com vs Nextiva Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Phone.com \<span\>vs\</span\> Nextiva](https://www.capterra.co.uk/compare/147610/175788/phone-com/vs/nextiva)

# Compare Phone.com vs Nextiva

Canonical: https://www.capterra.co.uk/compare/147610/175788/phone-com/vs/nextiva

> Detailed comparison between Phone.com and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Phone.com | Nextiva |
| **Overall rating** | 3.6/5 | 4.6/5 |
| **Total Reviews** | 71 | 914 |
| **Starting Price** | US$18.00 | US$25.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### Phone.com

Phone.com serves small and midsize businesses and independent professionals who need flexible, professional communications without contracts or complexity.

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### Phone.com

- API
- Audio Calls
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Routing
- Call Screening
- Collaboration Tools
- Employee Directory
- File Sharing
- Real-Time Chat
- Reporting/Analytics
- SIP Trunking
- Screen Sharing
- Two Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Call Centre
- Virtual Voicemail
- Voicemail Transcription

### Nextiva

- API
- Audio Calls
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Routing
- Call Screening
- Collaboration Tools
- Employee Directory
- File Sharing
- Real-Time Chat
- Reporting/Analytics
- SIP Trunking
- Screen Sharing
- Two Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Call Centre
- Virtual Voicemail
- Voicemail Transcription

## Links

- [View Phone.com Profile](https://www.capterra.co.uk/software/147610/phone-com)
- [View Nextiva Profile](https://www.capterra.co.uk/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.co.uk/compare/147610/175788/phone-com/vs/nextiva)

-----

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