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USU IT Service Management vs EcholoN
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
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€30,000.00/one-time
US$5,500.00/one-time
Overall
Overall
4.7
(35)
We serve large to medium-sized enterprises independent from industry sectors and IT service providers.
EcholoN -Made in Germany- provides a comprehensive yet simple solution for your service, support and customer service. The individual standard software tailored suit for Enterprise Service Management
- Asset Tracking
- Capacity Management
- Customisable Templates
- Help Desk Management
- License Management
- Monitoring
- Project Management
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Asset Tracking
- Capacity Management
- Customisable Templates
- Help Desk Management
- License Management
- Monitoring
- Project Management
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
