---
description: Side-by-side comparison of BroadVoice Cloud PBX vs Nextiva. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BroadVoice Cloud PBX vs Nextiva Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [BroadVoice Cloud PBX \<span\>vs\</span\> Nextiva](https://www.capterra.co.uk/compare/146949/175788/cloud-pbx/vs/nextiva)

# Compare BroadVoice Cloud PBX vs Nextiva

Canonical: https://www.capterra.co.uk/compare/146949/175788/cloud-pbx/vs/nextiva

> Detailed comparison between BroadVoice Cloud PBX and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BroadVoice Cloud PBX | Nextiva |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 30 | 916 |
| **Starting Price** | US$10.00 | US$25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### BroadVoice Cloud PBX

Small-Medium-Enterprise Business

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### BroadVoice Cloud PBX

- API
- Automatic Call Distribution
- Call Logging
- Call Screening
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Employee Directory
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Metrics
- Reporting/Analytics
- Unified Communications
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions
- Voicemail Transcription

### Nextiva

- API
- Automatic Call Distribution
- Call Logging
- Call Screening
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Employee Directory
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Metrics
- Reporting/Analytics
- Unified Communications
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions
- Voicemail Transcription

## Links

- [View BroadVoice Cloud PBX Profile](https://www.capterra.co.uk/software/146949/cloud-pbx)
- [View Nextiva Profile](https://www.capterra.co.uk/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.co.uk/compare/146949/175788/cloud-pbx/vs/nextiva)

-----

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