---
description: Side-by-side comparison of VOIP Telephony Horizon vs RingCX. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VOIP Telephony Horizon vs RingCX Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [VOIP Telephony Horizon \<span\>vs\</span\> RingCX](https://www.capterra.co.uk/compare/146374/154951/voip-telephony-horizon/vs/ringcentral-contact-center)

# Compare VOIP Telephony Horizon vs RingCX

Canonical: https://www.capterra.co.uk/compare/146374/154951/voip-telephony-horizon/vs/ringcentral-contact-center

> Detailed comparison between VOIP Telephony Horizon and RingCX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | VOIP Telephony Horizon | RingCX |
| **Overall rating** | 4.0/5 | 4.2/5 |
| **Total Reviews** | 1 | 255 |
| **Starting Price** | £1.00 | US$65.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### VOIP Telephony Horizon

Cloud-based VoIP platform that helps enterprises of all sizes with call monitoring, inbound \&amp; outbound call recording via integration using business applications and more.

### RingCX

RingCentral RingCX targets businesses of all sizes seeking simplified, cost-effective customer service solutions with streamlined deployment and modern features.

## Key features

### VOIP Telephony Horizon

- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Scripting
- Call Tagging
- Campaign Management
- Computer Telephony Integration
- Contact Management
- File Transfer
- IVR
- On-Demand Recording
- Predictive Dialer
- Queue Management
- Recording
- Reporting/Analytics
- Scheduled Recording
- VoIP Connection

### RingCX

- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Scripting
- Call Tagging
- Campaign Management
- Computer Telephony Integration
- Contact Management
- File Transfer
- IVR
- On-Demand Recording
- Predictive Dialer
- Queue Management
- Recording
- Reporting/Analytics
- Scheduled Recording
- VoIP Connection

## Links

- [View VOIP Telephony Horizon Profile](https://www.capterra.co.uk/software/146374/voip-telephony-horizon)
- [View RingCX Profile](https://www.capterra.co.uk/software/154951/ringcentral-contact-center)
- [View Original Comparison](https://www.capterra.co.uk/compare/146374/154951/voip-telephony-horizon/vs/ringcentral-contact-center)

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